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Search Symbol (Half-width) Description of Search Symbols
Space "AND" indicates the intertwining of key terms used in a search
Double Quotation Marks ("") ( " " ) Double quotation marks indicate the beginning and end of a phrase, and the search will only include terms that appear in the same order of those within the quotations. Example: "image process" : " image process "
? Indicates a variable letter. Entering two ? will indicate two variable letters, and so on. Example: "Appl?", search results will yield apple, apply… e , appl y … ( (often used to English word searches) )
* Indicates an unlimited number of variable letters to follow, from 1~n. Example: Enter "appl*", search results will yield apple, apples, apply, applied, application…(often used in English word searches) e , appl es , appl y , appl ied , appl ication … ( (often used to English word searches) )
AND、OR、NOT

Boolean logic combinations of key words is a skill used to expand or refine search parameters.
(1) AND (1) AND: Refines search parameters
(2) OR (2) OR: Expands search parameters (3) NOT: Excludes irrelevant parameters

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DOI stands for Digital Object Identifier ( D igital O bject I dentifier ) ,
and is the unique identifier for objects on the internet. It can be used to create persistent link and to cite articles.

Using DOI as a persistent link

To create a persistent link, add「http://dx.doi.org/」 「 http://dx.doi.org/ 」 before a DOI.
For instance, if the DOI of an article is 10.5297/ser.1201.002 , you can link persistently to the article by entering the following link in your browser: http://dx.doi.org/ 10.5297/ser.1201.002
The DOI link will always direct you to the most updated article page no matter how the publisher changes the document's position, avoiding errors when engaging in important research.

Cite a document with DOI

When citing references, you should also cite the DOI if the article has one. If your citation guideline does not include DOIs, you may cite the DOI link.

DOIs allow accurate citations, improve academic contents connections, and allow users to gain better experience across different platforms. Currently, there are more than 70 million DOIs registered for academic contents. If you want to understand more about DOI, please visit airiti DOI Registrationdoi.airiti.com ) 。

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ACI:

Data Source: Academic Citation Index (ACI)
As Taiwan's largest Citation Index, we currently have on record all Humanities, and Sociology journals that were published in Taiwan. The number of periodicals that are published on a regular basis total around 400 different types. If periodicals that were added to the collection but then halted are counted as well, the number of periodicals total over 500 types. Every year we announce the recorded periodicals' impact factor, etc. to the public, and allow scholars utilize our materials to carry out academic research for free.

Impact Factor: The statistic indicating the average number of times a journal's articles published in the past two years have been cited in the counting year.
Formula: (Number of cites in counting year to articles published in the span of two years ) ÷ (Number of articles published in the span of two years)
Example: The impact factor in 2010 (determined in 2011)
In 2009, Journal A published 15 articles, and these 15 articles were cited 20 times in 2010.
In 2008, Journal A published 16 articles, and these 16 articles were cited 30 times in 2010.
→ →2010's Impact Factor = (20+30) ÷ (15+16) = 1.61 =(20+30)÷(15+16)≒1.61

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What is "Preprint"?

In order to provide readers the forefront academic information, after articles are accepted to publish in the journal, we publish them in network before they're printed. Those "on-line first articles" are called the "preprint articles". The preprint articles do not have volume No., page No., publication date, but can be identified by the DOI number. 「 http://dx.doi.org/ 」 Link to the latest version of the article.

How to cite Preprint Articles?

Please use the online publication date and the DOI number of the preprint article to cite the literature.

Cited example (may vary with different formats you cited):

Author name. Article name. Journal name. YYYY/MM/DD online publish in advance.

doi:DOI Number

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Abstract

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Chinese/English Abstract :

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Times Cited :

中華顧客滿意學會 Publishing 』

5卷1期
Total1Pages
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1

國民旅遊在服務品質、服務價值、滿意度與忠誠度關係之研究-以茂林國家風景區爲例

林士彥(Shih-Yen Lin)陳冠仰(Kuan-Yang Chen)

服務品質服務價值滿意度忠誠度Service QualityPerceived ValueSatisfactionBehavior Intention

10.30066/JCS.200903.0001 DOI

Abstract | Reference(78) | Times Cited(15) Download Download PDF Add to Cart Add to Cart Track Track

2

消費者對於品牌計程車忠誠度之實證研究

曾柔鶯(Jou-Ying Tseng)許維哲(Wei-Jhe Syu)

品牌知名度品牌形象知覺風險品牌忠誠度結構方程模式Brand AwarenessBrand ImagePerceived RiskBrand Loyalty LevelStructural Equation Modeling

10.30066/JCS.200903.0002 DOI

Abstract | Reference(54) | Times Cited(6) Download Download PDF Add to Cart Add to Cart Track Track

3

知覺擁擠與公眾自我意識特質對顧客知覺等候經驗之影響-以國道客運台北總站爲例

任維廉(Wil-Liam Jen)胡凱傑(Kai-Chieh Hu)崔妮臻(Ni-Cheng Tsui)

等候經驗知覺擁擠公眾自我意識特質國道客運Waiting ExperiencePerceived CrowdingPublic Self-Consciousness

10.30066/JCS.200903.0003 DOI

Abstract | Reference(46) | Times Cited(3) Download Download PDF Add to Cart Add to Cart Track Track

4

觀光吸引力、服務品質、知覺價值、顧客滿意度及忠誠度關係之研究~以白蘭氏觀光工廠為例

李君如(Chun-Ju Li)陳俞伶(Yu-Ling Chen)

產業觀光觀光吸引力服務品質顧客滿意Industry TourismTourism AttractionService QualityCustomer Satisfaction

10.30066/JCS.200903.0004 DOI

Abstract | Reference(40) | Times Cited(61) Download Download PDF Add to Cart Add to Cart Track Track

5

脈絡線索對網路購物之影響-以知覺風險模式爲中介效果

何雍慶(Yung-Ching Ho)蔡青姿(Ching-Tzy Tsai)

脈絡線索知覺風險模式口碑網路購物Context CuesPerceived Risk ModelWord-of-MouthInternet Shopping

10.30066/JCS.200903.0005 DOI

Abstract | Reference(39) | Times Cited(4) Download Download PDF Add to Cart Add to Cart Track Track

6

實體與網路通路型態在消費者行爲及滿意度關係上之影響效果-以女性保養品爲例

吳淑鶯(Shwu-Ing Wu)詹琇如(Hsiu-Ju Chan)

服務品質態度購買意圖與行為滿意度忠誠度Service QualityAttitudePurchase Intention and BehaviorSatisfactionLoyalty

10.30066/JCS.200903.0006 DOI

Abstract | Reference(66) | Times Cited(8) Download Download PDF Add to Cart Add to Cart Track Track

7

結合模糊積分與VIKOR模式評估航空公司服務品質

劉建浩(Jiann-Haw Liou)林榮禾(Rong-Ho Lin)曾國雄(Gwo-Hshiung Tzeng)

航空公司服務品質層級分析法AHP因素分析模糊積分VIKOR多準則決策MCDMAirline Service QualityAnalytic Hierarchy Process AHPFactor AnalysisFuzzy IntegralVIKORMCDM

10.30066/JCS.200903.0007 DOI

Abstract | Reference(23) | Times Cited(7) Download Download PDF Add to Cart Add to Cart Track Track

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