工作滿足相關因素之探討－以台北市定額僱用殘障員工爲例

The Correlates of Work Satisfaction: An Example of the Compulsorily Employed Handicapped Workers in Taipei

施敎裕(Chaiw-Yi Shih)

《勞資關係論叢》 1期 (1994/05) Pp. 1-35

摘要

本研究藉問卷調查1,208位殘障員工以瞭解其個人基本資料和工作狀況，進而探索其工作滿足和工作不滿足之相關因素。首先，樣本年齡爲廿至四十歲者、教育程度爲大學和研究所者、職業類別爲專門性或技術性人員、行政及主管人員、以及工作經歷穩定者居多。其次，樣本在工作特性諸如合作、變化、回饋、交誼、完整和自主等六個層面的評價均很高，而在工作滿足評價上則以社會滿足爲最高，成長滿足和生存滿足次之；在工作不滿足評價上亦以成長不滿足為爲最高，生存不滿足和社會不滿足次之。再者，工作滿足和工作不滿足的相關因素均涵蓋個人及環境因素，研究結果與過去的相關研究之發現大致相似。最後，根據研究結果討論工作滿足及其相關因素的概念內涵和理論，以及在勞工政策上的意含及就業輔導實務上的借鏡。

並列摘要

Upon a mail survey sample of 1,208 handicapped workers in Taipei, the basic information about demographic and job characteristics as well as the correlates of work satisfaction is explored. Most respondents tend to be 20-40 years old who are high school or college graduates and enjoy a stable work career as technicians, professionals and administartive assistants. The respondents have positive evaluation on their job characteristics, especially on such aspects as cooperation, variety, and feedback. They have both above average work satisfaction and work dissatisfaction. The correlates of work satisfaction and work dissatisfaction include personal and environmental indicators. The conceptual framework and theoretical construction of work satisfaction and its correlates, as well as the policy and empirical sevices implications are discussed according to the findings.