國立高雄餐旅專科學校入學考試使用面試測驗之研究

A Study of Analyzing the Use of Interviews in a Two-Year Hospitality College's Entrance Examination

陳啟勳(Chi-Shung Chen) ； 施瓊涓(Chiung-Chuan Shih)

《測驗年刊》 47卷1期 (2000/01) Pp. 117-129

摘要

面試測驗目前被廣泛運用於政府機關、學校、工商企業界等各種人事甄選上，且有漸趨重要的趨勢。國立高雄餐旅管理專科學校以培育餐旅專業人員為宗旨，因服務業人員所需特殊人格特質的考量，非一般筆試測驗之入學考試方式足以為用，於是在其入學考試中加入面試測驗一科，希望能藉由專業評審的考核，篩選出最具服務業特質之人才進入學校接受教育。本研究除整理與面試相闢的文獻探討外，並以該校實施面試測驗前後的學生為樣本，應用統計學上相關係數的差異性檢定方法，檢測入學考試成績與學生在學學期成績、操行成績及勞作教育成績，探討實施面試測驗後的選拔效果，是否優於未實施面試測驗的結果。研究所得結論，實施面試測驗的學生入學考試成績，與學期成績、操行成績及勞作教育成績之相關，和未實施面試測驗的學生皆只在少數科別達顯著差異;另面試測驗單科成績與學期成績、操行成績及勞作教育成績之相關性比較，結果亦顯示無相關存在。因此，本研究建議該校可針對面試測驗的評核辦法再加以修正，以更符合招生之目標。

關鍵字

面試測驗 ； 餐旅業

並列摘要

Interviewing has been used extensively by various businesses and institutes in hiring personnel. It has become an increasingly important trend in human resource management.Student interviews have been used in entrance examinations at Kaohsiung Hospitality College(KHC) to screen those students who have the personal traits and skills suitable for the service industry. This study examines the correlation between students' entrance examination scores and their GPAs while at KHC. The purpose of this study is to investigate the influence of student interviews on their entrance examination scores and on their academic performance during their two years of study at KHC. The results of this study show a strong overall correlation between entrance examination scores and OPA for students in some departments but not in others. These results suggest that schools need to carefully evaluate their interview process in order to select those students who are most suitable for careers in the hospitality industry.

並列關鍵字

Interviewing ； Hospitality industry

參考文獻

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