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The Application of Data Mining in Telecommunication Churn Customer

並列摘要


This study analyzes telecom owe churn customers. Firstly, use the technology of OLAP to analyze the whole theme of the loss of arrears. Then, adopting cluster analysis analyzed consumer behavior (traffic, consumption amount, owed amount) before churn of the churn customer, age and in the net time and explaining the cluster. Finally, using the decision tree analyze the discrete variable and draws the conclusion.

並列關鍵字

Cluster analysis customer churn data ming decision tree OLAP

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