論組織中傳聞現象對組織成員工作投入之影響

On the Organization Rumors Phenomenon of the Members of the Organization Work Involvement

李智卿(Chih-Ching Lee)

《中央警察大學警察行政管理學報》 9期 (2013/05) Pp. 241-258

摘要

一個組織的目標能否順利達成，通常需端賴良好的組織運作，而良好的組織運作包含了許多重要因素，組織溝通即為其中重要因素之ㄧ，良好的組織溝通得以凝聚組織成員的共識，因而共同投入工作來達成組織目標；組織內的溝通類型大抵分為正式溝通與非正式溝通兩類，以往學者多以正式溝通為主要探討問題而較少談論非正式溝通，然而非正式溝通對組織成員的影響力其實不容小覷，傳聞現象便屬於組織內部主要的一種非正式溝通方式。本研究便以傳聞現象為主要探討課題，除對傳聞定義加以說明與界定外，並釐清非正式溝通管道中，與傳聞名詞相近之八卦與謠言其定義之異同，最後針對工作投入之定義，探討傳聞現象對組織成員工作投入之相關性，及其對組織成員工作投入之影響。

關鍵字

組織溝通 ； 傳聞 ； 謠言 ； 八卦 ； 工作投入

並列摘要

Success to achieve the goal of an organization, usually depends on the good functioning of the organization, and the good functioning of the organization that contains a number of important factors, organizational communication is the one of the important factors, good organization and communication able to unite the members of the organization's consensus, thus jointly work to achieve organizational goals; types of communication within the organization probably divided into formal and informal communication two categories, formal communication scholars mainly explore the issues and less attention to the informal communication, however informal communication of the organization the influence of the members of the fact should not be underestimated, rumors phenomenon within the organization they belong to an informal communication.As the main discussion of the subject of this study will be to hearsays, rumors definition explained defined and clarify the definition of the similarities and differences of the gossip and rumors of similar informal communication channels, with rumors nouns, and finally for the definition of job involvement explore hearsays members of the work put into the group of rank correlation, and the involvement of members of the Organized.

並列關鍵字

organizational communication ； rumors ； rumors ； gossip ； job involvement