2013年台灣老年人口比例達11.29%,邁入高齡化社會,人口結構老化突顯了長期照護的重要。因此,如何藉由地方性長期照護機構與相關資源體系之相互運用以提升機構品質與經營績效,是相當值得深入探討的議題。本研究首先採多重個案訪談5家長照機構,再以內容分析法協助問卷修定,接著運用問卷調查法以便利抽樣發出800份問卷,回收234份有效問卷,有效回收率29%。經由迴歸分析結果顯示長照機構策略聯盟動機(包括市場進入、擴大、醫療資源取得等動機)越高,將使其對醫院策略夥伴在聯盟過程中的溝通、決策程序之公平認知感受越正向,同時也對其在服務流程、技術等方面有越高的信任感;而公平與信任感受越高將使聯盟績效越高,並提高聯盟夥伴間的未來繼續合作承諾。
In 2013 the proportion of the elderly population in Taiwan reached 11.29%, Taiwan entered the aging society. An aging population underscores the importance of long-term care. Therefore, how to be with each other using local long-term care institutions and resources to enhance the agency's system of quality and operating performance, are quite worthy of further exploration of the topic. The multiple case study interviews with five long-term care facilities, assisted content analysis and then revised questionnaire, followed by the use of questionnaires to a random sample of 800 questionnaires, 234 valid questionnaires were recovered, the effective rate of 29%. Regression analysis showed that long-term care strategic alliance motives (including market access, expand, get medical resources such as motivation) is higher, the hospital will make communication a strategic partner in the league process, the decision-making process through a fair perception of feeling more positive , but also in terms of its service processes, technology, etc. have higher sense of trust; trust and fair and will allow the higher league experience higher performance and improve future coalition partners to continue cooperation commitments.