- 期刊
職場情緒勒索量表之發展與驗證
Development of the Workplace Emotional Blackmail Scale (WEBS)
摘要
職場情緒勒索（workplace emotional blackmail）會對員工的態度與行為產生負向的影響，近年來日益受到學界與業界的重視。然而，職場情緒勒索此構念仍缺乏一個具有良好心理計量特質之測量工具，使得該構念仍面臨建構效度的挑戰。有鑑於此，本研究欲釐清職場情緒勒索之定義與內涵，發展測量工具，以提供其構念效度之證據。本研究依循Hinkin（1998）的量表發展歷程，以四個研究進行量表發展。研究一至研究三確立職場情緒勒索量表內涵為「威脅導向」及「懇求導向」兩個向度。研究四則發現職場情緒勒索對主管忠誠及主管認同有顯著關係，並有遞增效度。最後，本研究對未來職場情緒勒索研究的發展進行討論。
並列摘要
Workplace emotional blackmail, which is harmful to employees' attitudes and behaviors, has received considerable academic and industry attention. However, the workplace emotional blackmail construct has not developed a measure with good psychometric properties. This makes this construct face the challenge of construct validity. To clarify the definitions and contents of workplace emotional blackmail, we developed a workplace emotional blackmail scale based on Hinkin's (1998) scale development approach with four studies. The results of Study One to Study Three showed that there are two distinct dimensions within the emotional blackmail construct: intimidation and appeal. Study Four indicated that workplace emotional blackmail significantly correlated with employees' loyalty to supervisor and supervisor identification and showed incremental validity. Finally, we discussed the future research direction of workplace emotional blackmail.