我國資訊科技採納與導入文獻回顧之趨勢分析(2000-2015)

A Literature Review of the Information Technology Adoption, Implementation, and Related Themes in Information Systems Research in Taiwan (2000-2015)

歐陽瑜(Shirley Ou Yang) ； 許瑋元(Carol Hsu)

《臺大管理論叢》 27卷3期 (2017/09) Pp. 215-252

https://doi.org/10.6226/NTUMR.2017.NOV.25104-007

摘要

本研究回顧自2000-2015 年國內資訊科技採納與導入主題之文獻。總計針對有六份國內與研究主題高度關聯的頂尖資管與電子商務期刊進行研究。在本研究篩選出的82 篇相關論文中，根據理論、研究方法、分析單元與研究主題進行分析。研究結果發現，國內資訊科技採納與導入主題之研究在理論採用、研究方法、與分析單元等面相上，都受到科技接受模式研究典範的影響與限制，以個人層次的問卷調查研究佔極大多數，欠缺多樣性。本研究透過國際期刊的趨勢比較，提供未來國內資訊科技採納與導入後續研究建議，呼籲國內研究者應著眼於科技的、制度性的與歷史的脈絡因素，來豐富我們對科技創新之採納與導入的了解，同時建議未來研究需要有在個人、組織與產業等不同層次進行多層次、相互連結的分析。

關鍵字

科技採納與導入 ； 科技接受模式 ； 科技創新 ； 文獻回顧

並列摘要

This paper reviews the IS adoption and implementation literature for the period of 2000- 2015.More specifically the top six Taiwanese journals on the information system, management and e-commerce topics were examined. In total 82 articles were analyzed in terms of theories, research methods, unit of analysis, and research topics. Our research found that Technology Acceptance Model has been the mainstream theory during the past 15 years in the Taiwanese IS journal. The individual level research, using survey method were appeared the most. We argued that the IS adoption and implementation literature in Taiwan in terms of the theories, methods, and units of analysis are considerably affected and narrowed the scope by TAM, lacking of diversity and contextual concern. We further compare our finding with the trend of international IS scholarship, and offer implications for future research directions on IS adoption and implementation, scholars to publish multiple, complementary levels of analysis across individual, organizations, and industries. Macro level study considering the variety of IT innovations and the intersection among different levels of IS adoption, implementation and user is also important.

並列關鍵字

IS adoption and implementation ； technology acceptance model ； IT innovation ； literature review

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