系統整合商如何提升企業的大數據分析能力？

大數據分析是日益受到企業重視且導入的新技術。然而，多數企業卻因資訊科技能力不足，而無法如預期般在系統導入後獲得大數據分析能力。本研究主張：系統整合商可扮演關鍵角色，協助企業發展出大數據分析能力；這項推測鮮少有研究檢視過。在分析了107份有效問卷後，本研究證實系統整合商的技術服務和整合服務可提升資訊部門分析能力，以及各業務單位之間的合作，進而使企業成功發展大數據分析能力。藉由探究大數據分析能力形成的前因，本研究彌補了既有文獻在專案環境中系統整合商視角的研究落差，研究結果更可供缺乏大數據分析資源和能力之企業參考。

關鍵字

大數據分析能力；系統整合商；技術服務；整合服務；資源基礎觀點

並列摘要

Big Data Analytics (BDA) is a new technology being increasingly adopted by enterprises. Lacking of Information Technology (IT) capabilities; however, most companies are unable to obtain BDA capabilities upon implementing the BDA systems. This study posits that system integrators can play a key role in helping companies with insufficient IT capabilities to nurture BDA capabilities, a conjecture which has rarely been tested in prior studies. Based on a survey consisting of 107 effective samples, our analyses show that the integration and technical services provided by system integrators can enhance cooperation among business units and elevate the analytics capability of IT departments, leading firms to successfully develop BDA capabilities. By exploring the antecedents affecting the formation of BDA capabilities, this research fills the gap in literature pertaining to the perspectives of system integrators involving in BDA system implementation projects. Furthermore, the results can be used as a reference in corporate practices.

並列關鍵字

Big Data Analytics capability ； system integrator ； technology service ； integration service ； resource-based view

參考文獻

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