Measuring Productivity in the Public Sector

政府生產力之衡量

江岷欽(Min-Chin Chiang)

《中國行政評論》 2卷2期 (1993/03) Pp. 121-136

https://doi.org/10.6635/cpar.1993.2(2).04

摘要

政府生產力的提昇，係為行政革新的重要議題。無論從消極的防弊，或者積極的興利，政府生產力的實質意義，必須以公共利益為論證中心。本文以公共行政的觀點，論述政府生產力衡量的困境，並從比較的角度，觀照政府生產力的可行方案，最後提出結論，以利政府生產力之提昇。

關鍵字

政府生產力 ； 指標建構 ； 衡量困境 ； 辯證分析 ； 理論弔詭

並列摘要

It is vital for government agencies to have some estimate of how they are doing in order to guide improvement and to evaluate productivity improvement efforts. Productivity measurement serves this purpose. This paper, based mainly upon case analyses from Public Productivity Review (1980-1987), presents the significance of productivity measurement, and then discusses the predicaments of measuring productivity in the public sector. Finally, some suggesitons about how to better measure productivity in the public sector are offered.

並列關鍵字

public productivity ； indicator construct ； measurement dilemma ； dialectical analysis ； theoretical paradox