“價值觀一致性”與“組織承諾”、“組織公民行為”間關係之探討

The Effect of Value Congruence on Organizational Commitment and Organizational Citizenship Behavior

黃正雄(Cheng-Shung Huang)

《管理評論》 18卷3期 (1999/09) Pp. 57-81

https://doi.org/10.6656/MR.1999.18.3.CHI.57

摘要

員工與主管「價值觀一致性」對員工效能的影響逐漸為學術研究所注目，本文指出過去相關實證研究，各有其對「價值觀一致性」概念的獨自衡量，如果未探討並區分這些不同的衡量，容易使讀者混淆「價值觀一致性」對員工行為影響層面上之知識理解。這些不同的「價值觀一致性」概念可歸納為三類，本文分別探討不同類別的概念化途徑可能遭遇之問題，並指出其對研究推論所產生之可能影響。同時，過去以「部屬－主管之工作價值觀一致性」指標的相關研究，乃以部屬工作價值觀分數與直屬部門主管自己之工作價值觀分數作相減而得，在進行「價值觀一致性」與工作效能變項之探討時，如未進一步分析部屬工作價值觀分數與「工作價值觀一致性」指標二者間的相關性，難以釐清「價值觀一致性」與結果變項間是受「價值觀一致性」之效果，抑或是部屬本身之「工作價值觀」的效果？本文經由階層迴歸之分析發現員工與主管「工作價值觀一致性」的確對組織承諾有直接效果存在，但是對組織公民行為則無直接效果。本文研究發現對「價值觀一致性」理論及研究的意涵探討如后。

關鍵字

價值觀一致性 ； 組織承諾 ； 組織公民行為 ； 一致化效果

並列摘要

The influence of person-organization fit on employees' affective outcomes has been focus of a growing body of research in recent years. The present study contributes to organization by examining the effect of work value congruence and value components on employees' affective outcomes. The results indicate no support that individuals' congruence with their superior's work value has effect on individuals' organizational citizenship behavior, but value components has. The implications of these findings for value congruence theory and research are considered.

並列關鍵字

Work Value Congruence ； Organizational Commitment ； Organizational Citizenship Behavior ； Consistency and Priming Effect

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