- 期刊
運動團隊成員角色對衝突處理風格及過程滿意度之研究
A Study of Conflict-Handling Styles and Perceived of Process by the Team Sports Player of Different Roles
摘要
本研究旨在瞭解運動團隊成員互動時面對衝突時之處理風格及對領導者處理衝突過程之滿意度，透過團隊成員角色與性別及級別等不同背景變項進行探討。以九十學年度全國大專籃球聯賽一級、二級及三級男、女各十二隊合計共三十六隊為研究對象，並以翻譯國外學者Rahim與Witteman『衝突處理風格及衝突過程滿意度調查問卷』加以修改後為研究工具進行調查，共發放540份問卷，剔除漏答過多及明顯反應偏差之問卷，其中有效問卷453份，回收率為83.9%。根據調查所蒐集之資料，經驗證性因素分析、多變量變異數分析等統計方法處理後結果發現以下結論：一、不同團隊成員角色在衝突處理風格之差異情形為，控球後衛在面對衝突時，較傾向於使用整合風格處理衛突行為。二、團隊成員角色及性別在衝突處理風格之差異情形為，男性大前鋒及中鋒比其他位置的男性及女性選手在衝突處理風格上明顯較傾向妥協的衝突處理方式。三、團隊成員角色及級別在衛突處理風格上並無交互作用存在。四、團隊成員角色對領導者處理衝突過程滿意度之差異情形為，控球後衛對領導者處理衛突過程，在決策滿意度上明顯高於其他位置選手。
並列摘要
This study aimed to investigate the conflict-handling styles and the satisfaction of conflict-handling as perceived by leaders against the interaction of the players of team sports, and to probe a variety of variables in different background, through the role of team player, gender and grade level. A survey was conducted through a modified questionnaire originally developed by Rahin and Witteman. The questionnaire was distributed to a total of 540 basketball players, both male and female, from 36 teams of three different grade levels that participated in the Taiwan College Basketball Tournament, 2001. Four hundreds fifty three out of the Five hundreds forty copies (83.9%) were returned. Based on the collected data, through confirmatory factor analysis, MANOVA and the other statistical methods, the following results have been found: 1. The styles of conflict handling in terms of coordination and compromising significantly correlated with the role of team players, who tended to handle conflicts by using an integrated approach as the point guard facing conflict. 2. The styles of conflict handling in terms of arbitration, comprising, and avoidance correlated with the role of team players and gender. The power forward and the center were apparently more inclined to take a reconcilable approach to handle conflicts than the male and female players of other positions assuming. 3. There was no correlation between any conflict-handling style with the role of team players and the teams’ levels. 4. In terms of relations of satisfaction among different roles of team players in the process of dealing with conflict, the point guard’s satisfaction with the process of group leaders’ conflict handling was superior to other positions of the players on the satisfaction of decision-making.