本研究探討組織內成員知識分享意願的影響因素,並探討知識特性對個體的知識分享意願與知識分享行為間之關係的調節效果。以桃園縣高中職班級導師為對象,經由問卷調查,共計回收363個有效樣本,採用一般迴歸方法進行分析。實證結果發現:(1)服務年資愈久者,知識分享意願愈高;(2)不論組織文化為科層型、支持型或創新型,對組織成員的知識分享意願皆有顯著的正向影響;(3)組織成員的信任傾向愈高以及同理心特質愈強,其知識分享意願也愈高;(4)而知識分享意願愈高,其知識分享行為也愈頻繁;(5)知識教導的內隱性以及知識的複雜度,對知識分享意願與知識分享行為之問的正向關係有顯著的正向調節效果。
This study aims to examine the determinants on the willingness of knowledge sharing from two aspects-the personal the organizational. Knowledge properties were taken as the moderator on the relation between the willingness and behavior of knowledge sharing. The result of this study is based on a survey conducted with teachers who now are class-advisors in senior high schools in Tauyuan county, with 363 valid samples. The data obtained by questionnaire was analyzed by frequencies and regression. The main finding were (1) The longer they teach, the more willingly they want to share knowledge. (2) No matter what kind of organizational culture it is, it has dominant positive influence on the willingness of knowledge sharing. (3) The more trust or the more empathy they have, the more willingly they want to share knowledge. (4) The more willingly they want to share knowledge, the more sharing behaviors they have. (5) The teachable tacit knowledge and complicated knowledge has dominant positive influence on the relation between the willingness and the behavior of knowledge sharing.