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知識分享行為之研究:從計畫性行為理論的觀點及其延伸

A Study on Knowledge Sharing: From the Theory of Planned Behavior Model and Its Extension

摘要


知識成為組織最重要的資產,並成為競爭優勢的基礎。知識管理的相關議題,已廣受學術界與實務界的重視。其中,知識分享更是知識管理的關鍵,瞭解哪些因素促進了或妨礙了組織成員間的知識分享行為,成為值得加以探討的議題。本研究從計畫性行為理論的觀點,納入動機與社會行為理論,建構一分解式計畫行為的整合性研究架構,期對組織內知識分享的行為,有一更深入與廣泛的洞察。本研究針對新竹、台中及台南科學園區內之高科技產業,透過配額抽樣法,回收有效問卷246份,並透過結構方程模式之統計方法,進行資料分析與研究假設之驗證。研究結論顯示,本研究架構除了獲取良好的假設驗證外,並對組織成員知識分享行為上,提供一相對完整及有效的解釋力。

並列摘要


Knowledge has become the most important asset and the foundation of a firm's competitive advantage. The knowledge management therefore has gained the researcher's and practitioners' increasing attention and interest. However, knowledge sharing is the core and basis of knowledge management, and also is treated as the toughest task for knowledge management. Understanding the factors which will enhance or inhibit the knowledge sharing behavior among organizational members is an important subject that is worth to be explored. The aim of this study is to employ the theory of planned behavior (TPB), decomposed TPB and also the theory of extrinsic motivation and social-psychological forces, and try to develop an integrative research framework to explore and assess the factors that influence encouragement of knowledge sharing intention and behavior in the organization. The samples of this study were drawn from the high-tech industries from Hsingchu, Taichung, and Tainan Science Parks, based on the method of quota sampling. We collected 246 valid data. The structural equation modeling (SEM) was used as the statistical analysis method to test the hypotheses and examine the structural model. The research conclusions indicate that all the research hypotheses have been supported, and offered a knowledge sharing behavior among the organizational members.

參考文獻


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