- 期刊
每日下上班正負向心情的關係：放鬆與心理抽離的中介效果及盡責性與情緒穩定性的調節效果
The Relationship Between Employee Daily Work Moods and Subsequent Start-of-Workday Mood: The Mediating Role of Relaxation and Psychological Detachment and the Moderating Roles of Personality Traits
摘要
員工每日經歷心情波動是無可避免的事，因此，本研究試圖釐清，當員工在職場遭遇心情狀態改變時，會採取何種手段維持正向心情或修復負向心情。本研究依據「努力－修復模式」論點，以經驗抽樣法進行10個工作天的資料蒐集，總共收集44位企業員工資料。分析結果顯示，當員工為負向心情時，會傾向選擇從事心理抽離的方式藉此改變自身的認知，進而改變後續的負向心情；若員工為正向心情時，較會採取放鬆活動來保持自身狀態，進而維持後續的正向心情。此外，高情緒穩定性的員工，亦能增強修復體驗（心理抽離與放鬆）與後續心情狀態的正向關係，而低盡責性的員工，同時則能減弱修復體驗（心理抽離與放鬆）與後續心情狀態的正向關係。
並列摘要
It is unavoidable for employees to encounter change their moods in the daily working experience. Consequently, this study is trying to explore how employees take different types of behaviors or strategies to maintain their positive moods or to repair negative moods, and their subsequent effects. Drawing from the effort-recovery model, this study used the experience sampling design to collect the daily data (i.e., end-of-workday mood, psychological detachment, relaxation, and start-of-workday mood) from 44 actual employees across two weeks (10 working days; Monday to Friday). The result shows that when employees encounter high activation negative work mood, they will engaging in psychological detachment and changing cognition can help them to gain mood repair experience and thus improve their bad moods. When employees have positive work moods, they will engaging in relaxation can help them obtain mood maintain experience and thus maintain their good moods. Furthermore, employees with high emotional stability strengthen the positively relationships between recovery experience (psychological detachment, relaxation) and start-of-workday mood. Employees' with low conscientiousness weakened the positive relationship between recovery experience (psychological detachment, relaxation) and start-of-workday mood.