每日不當督導如何扼殺職場安全行為？檢視組織基礎自尊的中介效果與負向情感特質的干擾效果

How Does Daily Abusive Supervision Ruin Workplace Safety Behavior? Investigating the Mediating Role of Organization-Based Self-Esteem and the Moderating Role of Negative Affectivity

梁欣光(Shin-Guang Liang) ； 賴璽方(Hsi-Fang Lai) ； 魏守君(Shou-Chun Wei) ； 吳志賢(Chih-Hsien Wu)

《人力資源管理學報》 22卷1期 (2022/06) Pp. 55-82

https://doi.org/10.6147/JHRM.202206_22(1).0003

摘要

本研究擬結合自我一致與自我驗證理論的理論觀點，探討主管每日不當督導行為對於部屬職場安全行為（包含安全參與和安全服從）的影響，並納入每日組織基礎自尊的中介角色與負向情感特質的跨層次干擾角色，以期充分瞭解不當督導與職場安全行為之間的動態關係。本研究以時間延滯經驗抽樣法和主管與部屬問卷配對的研究設計，連續進行為期一週（五個工作天）的問卷調查，最後獲得來自154位部屬（隸屬於55位主管）的614筆的每日觀察資料；並以階層線性模式與蒙地卡羅模擬法進行研究假設驗證。本研究發現：（1）每日不當督導會負向影響每日職場安全行為；（2）每日組織基礎自尊會中介每日不當督導與每日職場安全行為之間的負向關係；（3）每日不當督導透過每日組織基礎自尊進而影響每日職場安全行為的中介效果，會受到部屬負向情感特質的跨層次干擾。透過上述的研究結果，本研究可以補強不當督導與職場安全相關文獻的理論網絡；最後，本研究亦提供理論與實務意涵、研究限制與未來研究建議。

關鍵字

不當督導 ； 負向情感特質 ； 組織基礎自尊 ； 職場安全行為 ； 時間延滯經驗抽樣法

並列摘要

Integrating theories of self-consistency and self-verification, the current research aims to examine the relationship between daily abusive supervision and daily workplace safety behavior (including both safety participation and safety compliance) and to explore the mediating role of daily organization-based self-esteem (OBSE) and the cross-level moderating role of negative affectivity. This study tested the theoretical model with 614 daily-surveys from 154 subordinates (nested within 55 supervisors) across 5 consecutive working days through the research design of time-lagged experience sampling methodology and multi-sources. We used hierarchical linear modeling analyses and Monte Carlo simulations to test our hypotheses. The results showed that daily abusive supervision was negatively related to subordinates' daily workplace safety behavior, and daily OBSE mediated the relationship between daily abusive supervision and daily workplace safety behavior. Further, multilevel moderated mediation analyses demonstrated that subordinates' negative affectivity moderated the strength of the indirect effect of daily abusive supervision on daily workplace safety behavior via daily OBSE. Accordingly, based on our findings, further theoretical and practical implications, limitations and future research were discussed.

並列關鍵字

abusive supervision ； negative affectivity ； organization-based self-esteem ； workplace safety behavior ； time-lagged experience sampling methodology

參考文獻

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