探討高職餐旅學生人格特質、學習滿意度與學習成效之研究－以北部地區高中職餐旅群學生為例

A study on Personality Traits, the Degree of Learning Satisfaction and Learning Effectiveness for Students at Tourism and Hotel Restaurant Management Department-A Case of Vocational High Schools in Northern Taiwan

蘇偉傑(Wei-Chieh Su) ； 黃韶顏(Shau-Yen Huang) ； 倪維亞(Wei-Ya Ni)

《輔仁民生學誌》 22卷1期 (2016/06) Pp. 69-90

摘要

本研究目的在探討餐旅群學生現況之人格特質、學習滿意度與學習成效；了解不同背景學生人格特質、學習滿意度與學習成效之差異；分析學生人格特質、學習滿意度與學習成效的相關性，採用問卷調查法，以北部地區高職餐旅群學生為研究對象，有效問卷為458份。以描述性統計、獨立樣本t檢定、單因子變異數分析及皮爾森機差相關分析做為分析方法。研究結果顯示，在高職餐旅群學生現況上，餐旅群學生人格特質以外向性較多，其次為親和性；學習滿意度以師資教學得分最高，環境設備得分最低；學習成效以學習層面得分較高但與行為層面差異不大。在不同背景學生差異上，在人格特質層面僅有就讀動機背景變項會對人格特質有顯著影響；在學習滿意度層面僅有學校地區背景變項會對學習滿意度有顯著影響；在學習成效層面，在就讀動機、學校地區、家庭收入及母親學歷四個背景變項會對學習成效有顯著影響。在人格特質、學習滿意度及學習成效相關性上，則三者皆互為顯著相關。

關鍵字

人格特質 ； 學習滿意度 ； 學習成效

並列摘要

The purpose of this study is to explore personality traits, the degree of learning satisfaction and learning effectiveness at tourism and hotel restaurant management department for students nowadays and is also to understand the differences and correlations among these three items analyzed. Four hundred and fifty-eight valid self-assessment questionnaires samples were collected from students at vocational high schools in northern Taiwan. Descriptive statistics, Independent samples t-test, one-way ANOVA and Pearson correlation were performed for data analysis. The data obtained from 458 questionnaires were analyzed and showed that most of the students in personalities belong to the extraversion and followed by agreeableness. Professional teaching and environmental education equipment showed its No. 1 and bottom ranking individually at student learning satisfaction survey. In the learning effectiveness, learning aspect accounts for high score but behavior aspect does not. With different backgrounds, the student's study motivation has significant influence on personality aspect. The variable of school district significantly influence the learning satisfaction aspect, Four variables inclusive of study motivation, school district, household income and maternal education level have statistically influence on the learning effectiveness aspect. Personality, learning satisfaction and learning effectiveness were all correlated well to each other.

並列關鍵字

Personality ； learning satisfaction ； learning effectiveness