組織中親信關係形成因素之研究－以銀行業為實證對象

Exploring the Confidant Relationships in Organizations-An Empirical Study of the Bank Industry

諸承明(Chen-Ming Chu) ； 謝東榮(Tung-Rong Hsieh)

《Asia Pacific Management Review》 4卷1期 (1999/03) Pp. 79-92

https://doi.org/10.6126/APMR.1999.4.1.07

摘要

自古以來，親信關係即為中國社會中一獨特的現象，在歷史上並有許多描述親信與君主之間互動關係的典故。時至今日，親信角色依然存在現今的企業組織之中，其影響性並不亞於過去。本研究的主要目的，就在於探討親信關係及其形成之因素。為獲取實證資料，將以銀行業為對象進行問卷調查，共計自60家銀行分行中回收60份主管問卷以及180份部屬問卷。經由統計分析，共歸納下列三項研究結果：1、在相似性方面，主管與部屬的性別、年齡、學歷、及工作價值觀上之相近與否，並未與親信關係之間具有顯著之關聯性；但過去曾有的主從關係以及曾隸屬於相同社團時，雙方的親信關係會顯著較強。2、在部屬工作能力方面，當主管認知到部屬工作能力愈強峙，親信關係也會愈強，兩者之間具有顯著的相關性。3、在部屬忠誠度方面，當主管認知到部屬忠誠度愈高時，親信關係也會愈強，兩者之間亦具有顯著的相關性。

關鍵字

親信關係 ； 相似性 ； 工作能力 ； 忠誠度

並列摘要

Confidant relationship has been a specific phenomenon in Chinese history. The confidant roles still exist in modern business organizations. The primary purpose of this study is to explore the confidant phenomenon and discuss the sources of confidant relationship. In order to gather empirical evidences, this study collects 60 manager questionnaires and 180 subordinate questionnaires from 60 bank branches in Taiwan. The conclusions are summarized as following:1.There are no significant correlations between confidant relationship and the similarities of gender, age, education, and value system. However, the previous subordination and association relationships are significantly correlated with confidant relationship.2.The competence of subordinates perceived by leaders is significantly correlated with confidant relationship. The higher the competence, the higher the confidant relationship is.3.The loyalty of subordinates perceived by leaders is also significantly correlated with confidant relationship. The higher the loyalty, the higher the confidant relationship is.

並列關鍵字

Confidant Relationship ； Similarity ； Competence ； Loyalty

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