Knowledge Management and Local Government: Some Emerging Trends

Bill Martin

《Asia Pacific Management Review》 8卷1期 (2003/03) Pp. 43-57

https://doi.org/10.6126/APMR.2003.8.1.04

並列摘要

Knowledge management continues to be a focus of attention with in recent years considerable public sector interest in developments which initially emerged within the private sector. This paper gives an overview of knowledge management and assesses emerging trends in knowledge management within local government drawing on research conducted in Australia and the United Kingdom. Indications to date are that much of the higher order policies on knowledge and its management are translating in practice to the delivery of specific services under the umbrella of e-government. The major difficulty facing government at both local and national level is likely to lie in finding a way to overcome those softer cultural and behavioural obstacles that lie in the way of successful implementation of knowledge management.

並列關鍵字

Knowledge ； Knowledge Management ； Government ； Local Government ； Australia ； United Kingdom

參考文獻

Blackler, F., Crump, N., McDonald, S.(1998).Knowing in Firms: Understanding, Managing and Measuring Knowledge.London:Sage Publications.

Cabinet Office(1999).Modernising Government.London, United Kingdom:The Stationery Office.

de Long, D.(1997).Building the Knowledge-Based Organization: How Culture Drives Knowledge Behaviours.Boston:Ernst ＆ Young Centre for Business Innovation.