醫材供應商評選指標之初探－層級分析怯之應用

An Exploratory Research on Selection Criteria of Medical Device Suppliers: The Application of Analytic Hierarchy Process

李文成(Wen-Chen Lee) ； 劉書聿(Shu-Yu Liu) ； 鄭博文(Bor-Wen Cheng)

《醫務管理期刊》 9卷3期 (2008/09) Pp. 174-187

https://doi.org/10.6174/JHM2008.9(3).174

摘要

目的：對於有限的醫療產業市場而言，要開源不易，因此只好在成本方面有所控制，本研究提出一套評選醫療器材供應商的準則及其要素。
方法：針對醫院之醫療器材採購人員或實際從事供應商評選之相關負責人進行調查，先以專家問卷找出醫院之醫療器材採購人員評選供應商所可能考量的相關指標並產生構面，再以層級分析法進行醫療產業對於醫療器材供應商評選指標之權重評估。
結果：本研究歸納出醫院之醫療器材供應商評選之七大構面，按照其重要性依序為（l）品質能力（2）交期與信譽（3）買方成本（4）服務能力（5）技術能力（6）協調合作能力（7）供應能力。另外「供應商出貨品質的良率與可靠度」、「醫院與供應商交易的價格」及「供應商交期之準確性」為全體權重之前三重要指標。
結論：以上研究結論可提供醫院負責醫療器材之相關人員參考，以降低成本及獲取較高之服務品質。

關鍵字

醫療器材 ； 供應商評選 ； 層級分析法

並列摘要

Objectives: The market of medical industry in Taiwan is limited and difficult to be expanded. So the hospitals have to save the costs. Therefore, the goal of this study is to find out criteria of supplier selection and weighted evaluations for medical device procurement managers in the medical industry.
Methods: This study interviewed with the procurement persons in hospitals to find out the consider criteria of supplier selection for the medical device and resulted the structural frames. Then analytic hierarchy process (AHP) was adopted to proceed with weight evaluation for the criteria of the medical device supplier selection.
Results: There are seven structural frames form this research, including: capability for quality, delivery and credit, capability of technology, cost of buyer, the capability of supply, capability of service, and capability of cooperate and coordinate. In addition, the first three important indexes are yield rate and level of confidence of goods, trade price, and accuracy of deliver time.
Conclusions: The conclusion of this study may be a good reference for the procurement managers of the medical device and related researches to seek lower cost or higher service quality.

並列關鍵字

Medical Device ； Supplier Selection ； Analytic Hierarchy ； Process

參考文獻

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