本研究旨在探討性侵害防治中心社工人員處遇智能障礙者受害個案所面臨的服務困境與改變需求。研究方法採用質性研究法的焦點團體訪談針對35位社工員與6位教育人員蒐集資料。研究結果發現社政體系所面臨的困境在社工員本身為:(1)欠缺瞭解智能障礙者之知能及(2)是否報案之立場兩難。在跨專業團隊合作的困境則為其他專業對社工員的高期待所造成之壓力。而社政體系所面臨的需求在社工員本身為:(1)加強社工員專業訓練;(2)落實後續個案管理工作;(3)加強智能障礙成人社區庇護工作。在跨專業團隊合作的需求則為需要特殊教育專業的協助與資源的整合。最後文中亦探討了對實務工作的建議。
The purpose of this study was to explore the barriers and challenges facing with social workers working with sexual-abused victims with intellectual disabilities. The data was collected from thirty-five social workers and six educators working with these victims. This study employed a qualitative method-focus-group interviews-to collect data. The results showed that the barriers resulted from social workers themselves include: (1) the deficiency of professional knowledge about the characteristics of victims with intellectual disabilities, and (2) the dilemma such as whether to report the victim. A barrier factor resulted from cooperating with other professionals was the pressure due to the high expectation from other professionals. Five challenges toward social-work service system were arrived include the strategies to prevent more people with intellectual disability from sexual victimization. Three challenges concluded from findings about social workers themselves include: (1) to improve the in-service training for social workers, (2) to emphasize on case-management of victims, (3) to improve community protection initiatives for adults with intellectual disability. Two more challenges were found about the systematic and cooperative service-mechanism building. Social workers reflected that there is a need on special education teachers to help them communicate with the victims. Also, the integration of resources would be helpful for the implementation of social work. Finally, the suggestions toward practices were detailed in this paper.