因應性侵害犯罪防治法及家庭暴力防治法等保護令法令之立法施行,在維護被害人權益的訴求下,社工人員的工作場域必須擴大至警察、檢察及法院系統中。本研究旨在瞭解警察、檢察官及法官與社工接觸的經驗,探討該三類人員對社工專業能力與表現的的認知情形,以及對社工參與案件處理之功能看法及其相關因素。本研究以問卷調查方式詢問承辦家庭暴力及性侵害案件之法官、檢察官及警察,結果發現三體系人員因角色不同、與社工存在不同的關係;對於社工功能的看法,檢察官有顯著較高的評價。社工進入司法系統,所發揮的功能以提升被害人服務品質有最高的評價,其次為提升案件處理品質、最後則是促進司法人員處理案件動力。另亦發現社工司法倡導滲透、改變司法體系文化效果部分已逐漸發酵;而社工是否「好用」,是影響社工功能被肯定的最重要因素。最後根據研究結果,提出深化跨領域知識的建構、建構社工與司法之合作模式、強化社工司法倡導能量、司法體系跨大建置對被害人之服務機制及未來研究方向等五項建議。
In the past decade, the Sexual Assault Prevention Act and Domestic Violence Prevention Act have been implemented in Taiwan. According to these laws, social workers have to enter the police departments, prosecutors' office and courts to advocate for their clients. Therefore, social workers have more interactions with police officers, prosecutors and judges. This paper aimed to examine the three professionals' interactive experiences with social workers, and explore the impacts of social worker's legal advocacy. This study collected opinion from judges, prosecutors and police officers who were in charge of domestic violence and sex assault cases. Results from this study suggest that police officers have great understanding about the role of social workers, and more likely to make requests to social worker's assistance, compared with prosecutors and judges. However, results also suggest that police officers feel more frustrated from cooperation with social workers. Moreover, the results indicate that the relationships with social workers are different among the judge, prosecutors and police officers. Social workers have imbued and change the culture of these three systems gradually. In addition, police officers, prosecutors and judges perceive that providing service for victims in the justice system is the social welfare agency's responsibility, rather than theirs. The regression analysis results indicate that the social worker's professional ability is the most important factor associated with these three professionals' opinions on the impacts of social worker's advocacy. Finally, this study proposes five suggestions for practice fields service programs and future studies.