實習生的就業力：以國立科學工藝博物館實習生為例

我國為促進大專校院學生就業，辦理實習課程，期學生於實習過程累積職場經驗，增進就業能力。博物館是一社會教育機構，負有人才培育的責任，大多接受學生到館實習。本研究透過質性研究的方式，追蹤訪談4名於國立科學工藝博物館實習半年，畢業後已就職的大學生，以瞭解實習歷程對其畢業後的就業力是否有所助益。經由觀察、訪談、資料分析後發現，實習生於實習過程可獲得企業雇主高度重視的多項能力，也有助於提昇就業機會。就業力的學習來自整體實習計畫，從實習制度的完善到企業的實習設計，本研究提出重要的五個環節：一、實習生的就業場域與實習機構的屬性相契合，實習經驗與能力易遷移使用；二、以團隊組建的方式進行實習活動，有助於實習生多項能力的學習；三、實習輔導是實習成效的重要關鍵之一；四、多元的實習活動與環境，可增加多項能力的養成；五、業師帶領實習的過程應逐步檢視發掘學習需求，以調整實習設計。針對以上結果，本研究分別對實習機構、學校與實習生提出建議，期供未來實習之各方參酌。

關鍵字

實習；博物館；就業力；人才培育；人力資源

並列摘要

In order to promote the employment of our country's college students, the incorporation of internship program allows the students to accumulate work experiences, hence improve employability. Museum is one of the continuing education institutions, responsible for cultivating talented people, which the majority accepts students as interns. The method of research is qualitative study. By conducting interviews with 4 college students, who had interned at National Science and Technology Museum for 6 months, and have started to work after graduation, to understand whether the experience of internship is beneficial to employability upon graduation. Through observations, interviews and data analysis, the results show the abilities of the interns can be highly valued by the employers, hence increase the employment opportunities. The study of employability comes from an integrated internship program, from a complete internship system to the design of enterprise internship, which proposed 5 essential points: 1) The compatibility between interns' expertise and internship institutions' values maximizes the internship experience and application of interns' abilities; 2) The internship works in the form of a team enhances the interns' ability to learn in many ways; 3) Internship counseling is one of the key points in the effectiveness of internship; 4) A great variety of internship activities and environment can increase the chance of developing different opportunities; 5) In order to suit the needs of the interns, the mentor should adjust the internship plan accordingly based on the observations. Based on the results shown above, the conclusions of the research aim to serve as a reference for the internship institutions, schools, and interns in the future.