As the human pursuit of beauty exists, so the prevalence of the Hairdressing and Beauty industry growths. It is worth studying the first line of service to the customer's attitude. It is inevitable that customers who have contact with service personnel may have emotional problems which lead to emotional sabotage. The main purpose of this study takes into account the service sabotage theory based on customer perceptions of emotional blackmail to strengthen the quality of staff service. A total of 64 consumers who have had experiences in beauty salons were selected. The method adopted the Analytic Hierarchy Process (AHP) to analysis the data. The result of this study found that customers perceived service employees as important in the emotional blackmail sequence for poor attitude, more services, timing, body language, and relationships use. According to the results of this study, academic and beauty salon industry operators were given some recommendations.