某國際企業資深教育訓練人員之生涯敘說

A Narrative Approach on the Career Development of International Senior Trainers in a Multinational Company

李藹慈(Ai-Tzu Li)

《中華輔導與諮商學報》 27期 (2010/03) Pp. 199-243

https://doi.org/10.7082/CJGC.201003.0199

摘要

本研究旨在瞭解資深教育訓練人員，在國際企業中的生涯進程及組織對其生涯發展的形塑歷程。
本研究採用「敘事研究」的取徑，針對一國際企業中的三位女性資深教育訓練人員，進行深度訪談。研究結果發現，教育訓練非初始的生涯目標係由工作歷練發展出生涯定向；以「探索、適配、奠基、拓展、成熟」的發展脈絡，來建構其教育訓練專業的生涯發展歷程；生涯發展也是自我發現之旅，三人分別是「從挫折中突破自我，穩紮穩打的深耕者」、「求新求變、認真專注，積極進取的創新者」、以及「努力不懈、超越自我，從在地到全球的先驅者」；協助組織中的員工在其工作中創造出有意義的感覺，提升個人、群體甚至組織本身績效，是其投入專業生涯源源不絕的動力；個人做為一個能動的主體，其不斷精進向上的態度及特質，也是克服困難並勇往直前的推進力；以生涯發展為導向的人力資源管理體系、跨國界的生涯發展機會、獎勵的組織文化、與主管的支持，是三位教育訓練工作者專業生涯發展的基石。
本研究針對研究結果，進行深入討論，並提供具體建議，以做為未來實務工作及研究方向之參考。

關鍵字

生涯 ； 敘事研究 ； 國際企業 ； 資深教育訓練人員

並列摘要

This study aimed to illustrate the career development process of the trainers and the organizational context in shaping their development.
The study used a narrative approach to collect data derived from the interviews with three female senior trainers in a multinational company. The narrative analysis demonstrated that: (1) the female trainers did not choose training as their career goal at first; they gradually taught themselves and developed career foundations through the interaction with work and organizational contexts. (2) The development processes were categorized as exploration, fitting, foundation, expansion, and maturation. (3) The process of their career development was also a journal of self-discovery. (4) Informing and educating employees and connecting learning and performance was the motivation to persist on their professional career. (5) The attitude and personality of the female trainers were the driving force to success. (6) Career-based human resource development activities, cross-border career opportunities, and the supportive organizational culture were the most important factors that shaped the career development of the senior female trainers.
Finally, suggestions for practice and future research based on the study's findings are are discussed.

並列關鍵字

career development ； multinational company ； narrative research ； senior trainer

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