大專輔導教師專業發展程度、專業心理需求滿意度與工作倦怠之相關研究

The Study of the Degree of Professional Development, the Degree of Satisfiation in profession-mental Needs and the Work Burnout in the College guidance-teachers

藍菊梅(Chu-Mei Lan) ； 戴嘉南(Chia-Nan Tai) ； 陳筱萍(Sheau-Ping Chen)

《諮商輔導學報：高師輔導所刊》 16期 (2007/06) Pp. 95-133

https://doi.org/10.6308/JCG.16.04

摘要

本研究目的主要是瞭解大專院校輔導教師專業發展程度及專業心理需求滿意度與工作倦怠之關係，並找出預測工作倦怠的預測因子及建構結構方程式。本研究對象爲台灣大專院校的輔導教師，使用「諮商員專業發展評量表」、「專業心理需求量表」及「工作倦怠量表」爲研究工具，經叢集抽樣的方式共寄出429位，郵寄回收83份，有效樣本爲73份。研究資料採用SPSS12.0建檔及分析，資料分析使用淨相關、雙因子變異數分析、逐步迴歸分析法及結構方程式。研究結果顯示：年齡、專業發展程度越高及專業心理需求滿意度越高者，其工作倦怠感越輕微。在預測「工作倦怠」、「工作情緒」、「工作價值」、「工作表現」、「工作投入」，解釋量可達44.3%、29.6%、34.0%、30.8%、44.7%的變異量，其預測因子爲：「專業發展程度」、「動機」、「自我覺察」、「依賴－獨立」、「專業心理需求之滿意度」、「加強計畫與發展需求之滿意度」、「行政處理與協調能力需求之滿意度」、「被督導時數是否有100小時以上」及「目前是否擔任督導者」等九項因子，但所建立之研究模式適配度不足。建議對大專輔導教師建立輔導知能訓練及諮商督導的制度，應可促進專業發展、增加專業心理需求的滿意度，而使工作倦怠程度下降。未來研究應擴大樣本數，研究變項可探討有無兼行政職、有無心理師證照，或是輔導老師對於諮商輔導的信念對工作倦怠的影響。

關鍵字

大專院校輔導教師 ； 專業發展程度 ； 專業心理需求滿意度 ； 工作倦怠

並列摘要

The purpose of this study was to understand the relationship of fundamental data, the degree of professional development and the degree of satisfaction in profession-mental needs and work burnout, and tried to predict factors and structural equation modeling of work burnout of the college guidance-teachers. Subjects were the college guidance-teachers fromTaiwan. The instruments included ”Counselor's Professional Development Questionaire”, ”Professional Mental Need Questionaire” and ”Work Burnout Questionaire”. 429 cluster samples were sent out by mailing; 83 returned and 73 valid questionnaires were collected. Data was set by SPSS 12.0 and analyzed by using description statistical methods, particle correlation, two ways ANOVA, stepwise regression analysis and structural equation model. Results showed that age, the degree of professional development and the degree of satisfaction in profession-mental needs had a negative influence on work burnout. In predicting for work burnout, work emotion, work value, work performance and work involvement, the interpreted amounts of variance were 44.3%, 29.6%, 34.0%, 30.8% and 44.7%%. The prediction factors were the degree of professional work development, motivation, self-awareness, dependence-independence, satisfaction in profession-mental needs, satisfaction of improving plan and developmental needs, satisfaction of the ability in administration and coordinate needs, whether the hours of supervision were more than 100 hours, and whether the subject was a supervisor. The goodness-of-fit of established research model was insufficient. We suggested that the system of guidance-knowledges training and counseling supervision could increase the degree of professional development, the degree of satisfiation in profession-mental needs, and then the work burnout of college guidance-teachers could be decreased. The future researches could raise the numbers of sample and inquire the effects of the part-time administration, counselor lincences or counseling beliefs to the work burnout.

並列關鍵字

college guidance-teachers ； degree of professional development ； degree of satisfaction in profession-mental needs ； work burnout

參考文獻

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心理師法全文

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