推動學生游泳能力方案之政策認知、政策態度與政策滿意度研究－以苗栗縣國小學生家長為例

本研究的主要目的在對政府實施多年的游泳教學政策進行評估，從利害關係人的角度選擇家長作為代表，以瞭解其在政策認知、政策態度與政策滿意度之現況，同時也探討政策認知、政策態度與政策滿意度三者間之關係。採用分層比例叢集抽樣方式對苗栗縣有參與游泳教學方案的學生家長進行調查，總計發出600份問卷，回收537份，有效問卷487份，並以平均數差異比較法及線性結構方程式對所得之資料進行分析。結果發現，不同人口變數僅性別在內涵認知及政策態度的差異達顯著水準，其餘人口變數在本研究各變項上均未發現差異。在推估政策認知和政策態度對政策滿意度的影響效果時，本研究發現，政策認知和政策態度對政策滿意度都有直接影響效果，另政策認知也透過政策態度間接影響政策滿意度。根據模式推估之發現，本研究認為，加強民眾對政策的認識，可有助於個人政策態度的改變，進而提高政策滿意度。

關鍵字

政策認知；政策態度；政策滿意度；政策評估

並列摘要

The purpose of this study was to evaluate policies adopted in the promotion of student swimming programs. From the viewpoint of the stakeholder, we chose student parents as representatives to understand their policy cognition, policy attitudes and policy satisfaction and to explore the relationships between these factors. Using a stratified cluster sampling method, a questionnaire was sent to 600 elementary school students' parents in Miaoli County and a survey was conducted. Out of 537 questionnaires returned, 487 of them were valid. Means comparison and LISREL were used to analyze the valid data. Results indicated there were few significant differences among different demographic backgrounds on policy cognition, attitude and satisfaction except for gender. Through estimation of the effects of policy cognition and policy attitude on policy satisfaction, we found policy cognition and policy attitude both had a direct effect on policy satisfaction. Moreover, policy cognition also had an indirect effect on policy satisfaction through policy attitude. According to the findings above, we concluded that raising policy cognition could alter the policy attitudes of the public which would in turn promote policy satisfaction.