Approaches to Intercultural Competence and Its Development

跨文化能力的研究方法及其發展

葛丹娜(Daniela Gröschke) ； 薄爾耿(Jürgen Bolten)

《Taiwanese Journal of WTO Studies》 23期 (2013/09) Pp. 43-81

https://doi.org/10.30392/TJWTOS.201309_(23).0002

摘要

本文作者檢視了傳統與最近的跨文化能力（Intercultural Competence）研究方法及其發展的相關文獻，並回答以下問題：何謂跨文化能力？文化在跨文化能力研究是如何定義的？如何能在組織裡發展跨文化能力？不同的跨文化能力的模型與它們所強調與理解的文化有關。文化最常被看成是同質與穩定的變數，作者就一般文化與特定文化的跨文化能力的模型剖析此一論點的缺點。作者就最近對文化的兩種新界定（文化是種過程、是多層次的變數；文化是模糊概念）提出他們的新觀點，並提供一在組織裡發展跨文化能力的架構。

關鍵字

跨文化能力 ； 文化 ； 溝通

並列摘要

The authors review the literature on traditional and recent approaches to intercultural competence and its development, answering the following questions: What is intercultural competence? How is culture defined in intercultural competence research? How can intercultural competence be developed in organizations? Different models of intercultural competence are linked to their underlying understanding of culture. The most common operationalization of culture as a homogeneous, stable (national) variable and its shortcomings are discussed in terms of culture-general and culture-specific models of intercultural competence. The authors present new insights into two recent reflections on culture: culture as a process, as a multilevel variable, and culture as a fuzzy concept. A framework for the development of intercultural competence in organizations is provided.

並列關鍵字

Intercultural Competence ； culture ； Communication

參考文獻

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