國軍通用裝備零組件管理導入無線射頻辨識系統(RFID)關鍵成功因素之研究

A Study on the Critical Success Factors of Management for Applying RFID in Repair Parts of Military General Equipments

劉邦典(Pan-Tien Lieu) ； 梁榮輝(Jung-Hui Liang) ； 呂學忠(Shei-Chung Leu)

《華人前瞻研究》 3卷2期 (2007/11) Pp. 113-132

https://doi.org/10.6428/JCTF.200711.0113

摘要

隨著企業競爭環境的快速變化與全球化的影響，愈來愈多的企業運用資源、規劃與供應鏈管理的技術，快捷地整合企業內部與外部資源，以提升企業組織的效率與競爭力。企業必須有效整合內部的資源，且妥適運用資訊科技來鏈結上游供應商與下游顧客的資訊，才能快速回應顧客需求。供應鏈管理的關鍵在於資訊的即時分享，多數公司與供應商之間溝通卻多採傳統方式在聯絡，因此常造成供應鏈資訊的斷層，目前資訊科技與綱際網路的快速發展，企業可以運用RFID來實施庫存管理與追蹤整個產品生命週期，從製造流程、運送，一路到終端顧客端掌握資產透明，所以可更精確的需求預測與加以規劃配送。若能迅速、有效地整合資訊，使資訊能以互動方式交流，讓供應鏈成員合夥關係更加緊密，並使整體上游廠商資訊與資源、及顧客之間加以有效整合與分享，俾能在市場上掌握先機。
本研究主在探討國軍通用裝備相關供補單位導入RFID之管理系統之關鍵成功因素，依據國內外專家學者的理論基礎及相關論文著作，結合單位特性及專家訪談，彙整建構20項問題，並據以做為問卷設計之主要內容，針對研究對象發出350份問卷，回收有效問卷300份，運用SPSS統計應用實務12.0版分析軟體，經由因素分析萃取出四項關鍵成功因素，復經命名依序為：(1)建立專案管理與推動專案經理制度；(2)下授充足資源與建立實務學習環境；(3)強化組織共識與建立明確推展目標；(4)整合資訊科技與建構即時分享平台。

關鍵字

RFID ； 關鍵成功因素 ； 因素分析

並列摘要

To fact the dramatic changes in business environment and the impacts of globalization, more companies rely on the ERP system and supply chain management techniques to promptly integrate the internal and external resources and raise competitiveness. Information technology becomes an effective way to allocate a company's resources and transit the abundant information from its suppliers and consumers. Although the real-time information transition is crucial for the supply chain management, most companies still find difficulties in achieving this goal. To overcome the bottleneck, RFID can be used to track the whole product life cycle, from production, transportation, to end-users, so as can predict consumer's demand more precisely and arrange a better distribution plan. Once a company can establish a comprehensive information system to integrate the internal business resources and the information between suppliers and consumers, the company will take the leading competitive position in the market.
The purpose of this study is to exploit the critical success factors for applying RFID to management system in military Combined Logistic Command (CLC). Based on the relevant theories, the properties of military organization and scholar's suggestions, a questionnaire with 20 questions was developed. Among 350 research samples, 300 samples are returned. The factor analysis results by using SPSS (12.0) suggest that four critical success factors including 1) setting up a professional project management system, 2) allowing sufficient resources and building a practical study environment, 3) enhancing the organization consensus and building specific development goal, and 4) integrating the information technology and building real-time sharing platform.

並列關鍵字

RFID ； Critical success factor ； Factor analysis