護理人員對行動護理站接受度及其相關因素調查

Nurses' Survey on Acceptance of Mobile Nursing Stations and Related Factors

黃馨(Hsin Huang) ； 李亭亭(Ting-Ting Lee)

《源遠護理》 12卷2期 (2018/07) Pp. 30-40

https://doi.org/10.6530/YYN/201807_12(2).0004

摘要

背景：行動護理站在臨床護理照護工作中，已具有舉足輕重的角色，但資訊科技與醫療服務的快速變遷，更顯使用者對行動護理站評價之重要性。目的：瞭解行動護理站的接受度及其相關因素，以期對未來系統的建置和評值科技使用提供參考。方法：橫斷式研究設計，利用問卷調查法，對象為北部某醫學中心使用行動護理站至少三個月之護理人員。結果：共收得805份有效問卷，包含行動護理站各功能使用頻率、護理人員使用行動護理站接受度調查表，以及開放式問答等，發現行動護理站各功能使用頻率介於2.61~3.58，行動護理站接受度平均得分介於2.63~2.94，顯示護理人員對行動護理站之有用性、易用性、態度與意願則持正向的接受度，而各構面最低分，則與資訊設備數量不足及缺乏穩定度有關。結論：護理人員對行動護理站的整體接受度是趨於正向，而各項功能使用頻率也很高，但若資訊設備不足與系統反應時間過長，則影響護理人員使用資訊系統的意願，因此，建議未來仍須持續改善優化行動護理站，可透過長期追蹤或深度訪談，將有助於瞭解使用者的接受心態與行為改變，促使行動護理站能為護理照護工作帶來即時性與便利性，作為機構成效評值之參考。

關鍵字

行動護理站 ； 問卷調查 ； 使用經驗

並列摘要

Background: The use of mobile nursing station under healthcare environment and information technology to facilitate the delivery of nursing practice is essential. Objectives: To understand nurses' acceptance of mobile nursing stations and the factors affecting their acceptance of technology, as a reference for future system development and evaluation on use of technology. Methods: Cross-sectional study design, using questionnaires. Study subjects were nurses who had used the mobile nursing station for at least three months in a medical center in northern Taiwan. Results: The questionnaire contained acceptance of mobile nursing stations, the usage frequency, and open-ended questions. Based on 805 returned questionnaires, the results showed that frequency of use of each function of the mobile nursing station is between 2.61 and 3.58. The average acceptance scores were 2.63 and 2.94, with positive influence on technology acceptance. However, lower scores were insufficient amount of hardware and hardware stability that indicated negative associations. Conclusions: The overall acceptance toward mobile nursing stations is positive and the frequency of use of various functions is high. However, the lack of equipment and prolonged system response time negatively affected the willingness to use the information system. Recommendations: Continue improvement of mobile nursing stations hardware and systems and conduct a long-term follow-up or in-depth interviews as an organization's effectiveness evaluation in order to understand users' attitude and behavior changes on the use of mobile nurse stations.

並列關鍵字

mobile nursing station ； questionnaire survey ； experiences of use

參考文獻

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