臺灣學術圖書館參考館員對嵌入式館員服務的認知與看法

嵌入式館員／館員服務（embedded librarian/librarianship）常被視為是參考館員應用專業，重新定位其角色的有效方法。從國外大學圖書館的經驗來看，此服務對圖書館、館員與師生有正面影響。本研究調查國內19所大學圖書館參考館員對國內大學圖書館施行嵌入式館員服務的認知與看法，其結論包括（1）館員對該服務感到陌生，但有意願投入；（2）搭配課程的圖書館利用教育／資訊素養最符合此服務；（3）高度肯定該服務；（4）對管理階層的支持有信心，但對實施信心不足；（5）人力不足是最大挑戰；及（6）參考服務專業能力與系所學科知識是該服務的兩大基石。

關鍵字

學術圖書館；嵌入式館員；嵌入式館員服務；參考館員；大學圖書館

並列摘要

Embedded librarian and/or embedded librarianship are considered an effective approach for reference librarians to apply their professional knowledge and re-define their roles in libraries. It is revealed from experiences of offering embedded library services in universities overseas that, this service mode has positive impacts on libraries, librarians, teachers and students. In this study the questionnaire approach was adopted to investigate the awareness and perception of reference librarians in university libraries on implementing embedded library services. Questionnaires were delivered to librarians in 19 university libraries in Taiwan. The conclusions of this study include (1) Although the librarians are not familiar with embedded librarianship, there still exists a high level of willingness to implement the service; (2) The application of library instruction/information literacy in courses is the most suitable form of embedded librarianship; (3) Librarians have highly positive perception of the value of embedded librarianship; (4) Although these librarians were confident that their library supervisors would support the services, they did not consider the library was ready for implementing the services; (5) Insufficient manpower is the biggest challenge for implementing embedded librarianship in university libraries; and (6) The competence of reference service and the subject knowledge offered in the department are the two cornerstones for successfully implementing of embedded librarianship.

並列關鍵字

Academic Libraries ； Embedded Librarians ； Embedded Librarianship ； Reference Librarians ； University Libraries

參考文獻

Bartnik, L., Farmer, K., Ireland, A., Murray, L., & Robinson, J. (2010). We will be assimilated: Five experiences in embedded librarianship. Public Services Quarterly, 6(2/3), 150-164. doi:10.1080/15228959.2010.498772

Bennet, E., & Simning, J. (2010). Embedded librarians and reference traffic: A quantitative analysis. Journal of Library Administration, 50(5/6), 443-457. doi:10.1080/01930826.2010.491437

Blake, L., Ballance, D., Davies, K., Gaines, J. K., Mears, K., Shipman, P., ... Burchfield, V. (2016). Patron perception and utilization of an embedded librarian program. Journal of Medical Library Association, 104(3), 226-230. doi:10.3163/1536-5050.104.3.008

Carlson, J., & Kneale, R. (2011). Embedded librarianship in the research context: Navigating new waters. College & Research Libraries News, 72(3), 167-170. doi:10.5860/crln.72.3.8530

Charles, L. H. (2017). Embracing challenges in times of change: A survey of the readiness of academic librarians in New Jersey for transition to the ACRL framework. Communications in Information Literacy, 11(1), 221-245. doi:10.15760/comminfolit.2017.11.1.43

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