本研究探究大專院校身心障礙學生對資源教室服務品質知覺之現況。以自編進行問卷調查,採立意取樣方式發出924份問卷,有效樣本為43.6%。資料分析以描述性統計、單因子變異數等統計分析。本研究根據研究結果加以討論,並對於國內大專院校身心障礙服務品質需求方面、教育行政機關建議建立:1.資源教室巡迴種子教師制度,培養專業知能。2.建立資源教室督導制度,增進資源教室專業知能。3.落實資源教室輔導人員聘用制度與管理,並能留住人才。4.簡化資源教室工作內容,以提升精進特殊教育服務品質。
The purpose of the present study is to explore perceptions of the resource room services perceived by college students with special needs. The data were collected by questionnaires which were distributed to 924 students with 403 valid samples. The data were analyzed by descriptive statistics, ANOVA , two-way ANOVA methods. Suggestions for concerning government departments and college staffs are as followed: 1. Fostering professional seed itinerant resource room teachers. 2. Establishing supervision system of resource room to improve professional knowledge for staffs. 3. Implementing hiring and managing professional resource room staffs and providing ideal welfares. 4. Simplifying job descriptions of resource room to improve qualities of special education in colleges.