Manifestation of Workplace Stressors among Banking Personnel

Stress is the physiological or psychological imbalance among the individuals when they find a disparity between a situational demand and their ability. Traditionally, management has taken the problem of stress as the workers' personal problem and the management also blamed the workers that they are not fitting themselves into the working environment. But, now-a-days, the management analyses the job requirements and the social relationships as the prime indicators of stress. With the advent of the technological inventions, the nature of job is deskilled and the worker is totally disconnected from the end product. This paved way for the high degree of boredom and decreased scope for improvisation. The objective of this study is to analyze the impact of socio-economic factors influencing the level of stress among the employees in State Bank of India, Tiruchirapalli. Random sampling method is used to collect the primary data from 150 employees of branches of State Bank of India in Tiruchirapalli district by administering a questionnaire. SPSS package is used to analyses the data collected with the help of ANOVA single factor and Weighted ANOVA. The results show that age and educational qualification, gender marital status and annual income do not influence the level of occupational stress. The increased level of stress for experienced respondents is due to the job hierarchy and extended responsibilities in the job. They stressed because of their expectation in the career elevation and incapacity to cope up with the innovation in the technologies. The respondents feel that they can manage in acquiring skill and knowledge to cope up with the job requirements and expectations.

並列關鍵字

Inter role distance ； personal inadequacy ； personal psychology ； role expectation conflict and promotional policies ； role overload ； stress

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