「跨領域職場實務」培訓課程對大學生校內工讀職能影響之探究：以文藻外語大學為例

How the Training Curriculum of ＂Cross-Disciplinary Workplace Practice＂ Affects the Competency of Work-Study Students: A Case Study of Wenzao Ursuline University of Languages

陳僅麗(Chin-Lee Chen) ； 孫素靜(Su-Ching Sun) ； 張淑芬(Shu-Fen Chang)

《學生事務與輔導》 61卷1期 (2022/06) Pp. 40-58

https://doi.org/10.6506/SAGC.202206_61(1).0006

摘要

就大學校園觀之，擔任工讀者為數可觀，校園職場可作為學生正式就業前最佳的職能發展場域，值得將校內工讀機會昇華為職能培育機制。本研究以文藻外語大學為例，針對校內擔任行政助理、教學助理之工讀學生，實施「工其有備計畫」，設計「跨領域職場實務」18小時之學分課程，協助學生習得重要職能，並提供校內職場實務操作機會，以試驗職能之發展。研究方法為調查法，以自編之「工其有備計畫評量問卷」為研究工具，修課學生為研究對象，於課程前進行前測、課程結束後進行中測，並於校內職場操作實務一學期後進行後測。剔除棄修、未實際從事校內工讀之樣本後，單次調查之有效樣本為106份，三次共計318份。統計方法包括相依樣本單因子變異數分析、描述性統計等。研究結果為：一、完成「跨領域職場實務」培訓課程、校內職場實作後，學生的職能發展有顯著差異；二、在「表達溝通」職能向度之「溝通態度」、「衝突解決」上，不同工作類型者有顯著差異；三、在職能三向度發展上，不同學制者未達顯著差異；四、在職能三向度發展上，不同工作經驗者未達顯著差異。本研究針對大學生校內工作職能培育機制、未來研究等提出建議。

關鍵字

大學生 ； 工讀 ； 生涯 ； 職能

並列摘要

In Taiwan's colleges, the number of work-study students each year is considerable. It is said that university campuses are the best places for students to develop their competency before they are formally employed, and it is worthwhile to upgrade the work-study opportunities on campuses into a competency cultivation mechanism. In this context, this study takes ＂Be Prepared to Perform＂ program in Wenzao Ursuline University of Language as an exploratory case study. Here, work-study students who work as administrative assistants and teaching assistants on campus take an 18-hour credit curriculum on ＂Cross-Disciplinary Workplace Practice,＂ which helps students acquire important competency after their study and provides opportunities for practical work in university to test the development of their proficiency. The research method was survey method, using a self-edit ＂'Be Prepared to Perform': An Exploratory Case Study Evaluation Questionnaire＂ as the research instrument. The first survey (pre-test) was conducted before the curriculum, the second survey (mid-test) was conducted after the curriculum, and the third survey (post-test) was conducted after one semester of on-campus workplace practice. After excluding those who had abandoned their studies and who were not actually engaged in campus work-study, the valid sample size of the single survey was 106, and the total number of samples for the three surveys was 318. Statistical methods included one-way analysis of variance, descriptive statistics, cross-tabulation analysis, and chi-square test. The results of the study were the following: A. There was a positive relationship between the ＂Cross-Disciplinary Workplace Practice＂ curriculum and the development of the three functional dimensions; B. There were significant differences in ＂communication attitudes＂ and ＂conflict resolution＂ in the ＂expressive communication＂ competency by job nature; C. There is no significant difference in the development of the three dimensions of function among those who have different academic systems; D. There is no significant difference in the development of the three dimensions of functions among those with different working experiences. Finally, the research proposes suggestions for the work competency mechanism that cultivates college students and for future research.

並列關鍵字

college students ； work-study ； career ； competency

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