Exploring Facilitators and Challenges Facing ICT4D in Tanzania

Successful implementation of Information and Communication Technology for development requires a sound understanding of the implementation-context. Interestingly, limited knowledge is available regarding issues potential to facilitate or challenge ICT4D implementation in developing countries. This study aims at establishing such issues in a framework of a developing country like Tanzania. A grounded approach was used for this study. The researcher establishes that, in the Tanzanian context, issues that facilitate ICT4D include affordability, availability of domesticable technologies, supportive social infrastructure and government commitment to ICT initiatives. The key challenges of ICT4D in the country include inadequate connectivity, inadequate content quality, unsupportive organisational issues and people-related issues. Accordingly, the researcher proposes a new view that shows challenges and facilitators are not static. The researcher argues that successful implementation of ICT4D in Tanzania is possible if issues established in this study are influenced in a continuum of adequacy from low to high. Thus, efforts need to be made to address the identified challenges, exploit and advancing facilitators and maintain them on the high-side of the continuum of adequacy.

並列關鍵字

ICT ； ICT4D ； e-Government ； Tanzania ； Africa

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