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多元文化督導能力評估指標建構之探究

An Exploratory Study Constructing the Indicators of Multicultural Supervision

摘要


本研究旨在透過梳理多元文化督導之相關理論、文獻與研究,探究多元文化督導能力並嘗試建構多元文化督導能力之評估指標。第一階段研究,透過四位學者進行專家內容效度審查,以確定多元文化督導能力的評估指標與內涵。第二階段研究,採用修正式德懷術研究法,邀請具有多元文化及諮商督導專業之12位專家形成德懷術專家小組。經過三回合德懷術後,刪除標準為:(1)重要性採用平均數<3.5、(2)意見一致性則採用四分位差(QD)以及標準差(SD)>1。三回合德懷術之Kendall和諧係數皆達顯著性(p<.001)。研究結果:(1)本研究建構多元文化敏感度和多元文化督導作為等兩個評估指標。其中多元文化敏感度包括覺察自我與覺察他者等兩個層面;多元文化督導作為包括關係互動與過程介入等兩個層面,共計56項內涵。(2)獲得學者一致性的高度重要性評分之內涵共有九項,包括覺察自我(AS)層面:「了解自身價值觀之影響」、「覺察自身文化的影響」、以及「察覺文化因素對督導關係的影響」;覺察他者(AO)層面:「關注受督者文化因素對督導歷程的影響」和「尊重受督者的性傾向」。在關係互動(RI)層面:「表達對文化獨特性的尊重」和「探討督導關係中與多元文化議題相關的感受」;過程介入(PI)層面:「示範文化的個案概念化」和「討論諮商介入的文化特性」。文末,依據研究結果提出研究限制與建議,可供未來相關研究與實務工作者參考。

並列摘要


The research aims to explore the multicultural supervision and to construct the indicators of multicultural supervision competences. In the first phase of the study, it conducted content validity by four scholars. In the second phase of the study, a modified Delphi technique was adopted, and Delphi group are 12 experts and scholars with teaching and practical experience. After three rounds of Delphi technique, the deletion criteria were: (1) mean <3.5 for importance, and (2) quartile difference (QD) and standard deviation (SD) >1 for consensus. The Kendall's coefficient of concordance of the three rounds of Delphi technique, all reached significance (p<.001). Research results: (1) This study constructs two evaluation indicators of multicultural sensitivity and multicultural supervision. Among them, multicultural sensitivity includes two levels of awareness of self and awareness of others; multicultural supervision intervention includes two levels of relationship interaction and process intervention, with a total of 56 connotations. (2) There are nine connotations of the highly important scores that have been consistent with all the scholars, including the Self-Awareness (AS) level: "understanding the influence of one's own values", "perceiving the influence of one's own culture", and "perceiving the influence of cultural factors on the relationship between supervisors and supervisors." Awareness of Others (AO) level: "Pay attention to the influence of the supervisor's cultural factors on the supervision process" and "respect the supervisor's sexual orientation". At the Relational Interaction (RI) level: "expressing respect for cultural uniqueness" and "exploring feelings related to multicultural issues in the supervisory relationship"; At the Process Intervention (PI) level: "Case Conceptualization of Model Culture" and "Cultural Characteristics of Discussion Counseling Intervention". Finally, this study proposed concrete discussions and recommendations for the counseling practitioners and future research.

參考文獻


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