以整合型科技接受模式探討高齡者對於照護型機器人之接受度

A Study on the Acceptance of Care Robots by the Elderly via Unified Theory of Acceptance and Use of Technology

王本正(Wang, B.-J.) ； 吳文智(Wu, W.-Z.) ； 孫銓(Sun, C.)

《福祉科技與服務管理學刊》 5卷2期 (2017/07) Pp. 109-120

https://doi.org/10.6283/JOCSG.2017.5.2.109

摘要

龐大的高齡者照護需求以及照護人力的短缺，促進了醫療照護系統設備的市場開發，照護型機器人發展也逐年受到重視。本研究透過文獻及相關資料分析，探討現有照護型機器人(hane nobot)之發展，以及照護型機器人輔助於高齡者照護需求內容，藉由整合型科技接受模式(UTAUT)構面為基礎，進行相關構面分析。本研究共316位有效調查對象，男女比例平均，年齡也為常態分布，結果發現大多數高齡者能以正向態度認同照護型機器人，同時高齡者的自信程度與操作簡易程度對於是否願意接受照護型機器人具有顯著影響。未來可透過教學，使高齡者得以克服使用障礙，提升操作醫療設備之信心，提高照護型機器人引進、使用意願。而在照護型機器人的應用上，可依照高齡者的生理、心理、社會照護需求等，進一步開發應用於高齡者的服務系統，以助未來高齡者對於照護型機器人有足夠的認知，增加使用行為上的任務績效及系統設備上之績效期望。

關鍵字

高齡化 ； 照護型機器人 ； 整合型科技接受模式 ； 接受度

並列摘要

Populations across the world are aging. This has brought more attention to the need for health care and long-term care for the elderly. At the same time, information technology and medical technology are advancing. In an aging society with high-tech medical care, medical science and technology can help to meet the heavy demands for medical care and long-term care for the elderly. Their application to intelligent medical opportunities can enhance such care types. One of these opportunities is care robots. Already reaching maturity development-wise, care robots show promise for use in elderly care, where they can help lower costs associated with caregiver labor. This study used literature review and analysis of relevant data to discuss current care robot developments as they pertain to the care needs of the elderly through UTAUT based on the dimensions of the model as well as computer self-efficacy related dimensions of analysis. A questionnaire was designed and distributed. Analysis of valid returns concluded that there was acceptance of the use of care robots and related technology for elder care as assessed using the relevant factors.

並列關鍵字

aging society ； care robot ； unified theory of acceptance and use of technology (UTAUT)