策略性順服：一所私立大學之「游擊隊治理」的個案研究

本研究以西部一所私立大學為個案現場，由研究者以質性的半結構訪談方法，逐次訪談十位立意取樣的該校系主任、教師和行政助理，進而深入瞭解個案學校游擊隊治理的形成原因、行動方式，以及所造成的後果影響。根據個案學校訪談資料分析的結果，游擊隊治理的形成原因包括，「組織變革的緊張態勢」、「個人理想的立場堅持」、「利害衝突的挾怨報復」、「領導階層的強勢偏執」。其次，游擊隊治理的行動方式計有，「蓄意拖延，令其無疾而終」、「悶不吭聲，一旁隔岸觀火」、「訊息曝光，訴諸社會大眾」、「煽風點火，唯恐天下不亂」、「乘虛而入，半途攔轎告狀」。再者，游擊隊治理的後果影響在於造成，「行政運作的失靈」、「行政領導的失能」、「行政倫理的失衡」。游擊隊治理的起因多項、行動多樣、影響多方，其發展路徑開枝散葉、盤根錯節，難以單一思維勾勒全面圖像，亦無法以單線思考預測全局發展，根據研究發現，本研究提出若干啟示。

關鍵字

教育行政；策略性順服；游擊隊治理

並列摘要

Selecting a university in western Taiwan as the case study field, this study applied a qualitative semi-structured interview to consult with ten faculty members sampled purposefully, for the purpose of better understanding the forming reasons, acting patterns, and resulting outcomes of ”guerrilla government.” According to the results analyzed from interview data, the forming reasons include ”intense situations from organizational change,” ”insistence on personal ideals,” ”malicious revenge for conflict,” of interest and ”coercive bias at the leadership level.” In addition, the acting patterns contain ”intentional procrastination,” ”being a silent bystander,” ”leaking to the media,” ”spreading rumors,” and ”intercepting complaints.” Moreover, the resulting outcomes are ”failure of administrative operation,” ”ineffectiveness of administrative leadership,” and ”unbalance of administrative ethic.” Accordingly, the path and process of ”guerrilla government” are so intertwined and complex that it is impossible to figure out this phenomenon through only one thought as well as one single perspective. Based on the research findings, this study proposed several implications.