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社群媒體大數據與電視收視率質量測量之相關性研究

A Study of Correlation between TV Ratings and Social Media

摘要


最近,台灣地區現場直播益智娛樂節目《女王的密室》受到注目。該節目結合APP作為互動工具,節目播出時於APP同步回答問題,此為全球第一例結合APP互動的質播益智娛樂節目。本研究以該節目為研究對象,探討社群數據(包括臉書粉絲頁和APP相關數據)對於電視收視率的影響。本研究發現,節目播出當日的APP登入帳號數量、臉書粉絲評論(comments)、粉絲貼文數以及臉書粉絲團相關貼文的情感係數(sentiment analysis)與收視率TVR具有顯著性的正相關,同時依此建立初步的逐步迴歸預測模型。本研究將進一步探索社群數據對於不同類型節目收視率的相互關係,建立節目收視率之參考模式。

並列摘要


This study demonstrates the use of social media analytics in the context of network television program Mission of the Queen which is the first reality-game show with APP in the world. This study extracted the number of Facebook likes, comments, shares, posts, accounts of APP, login whilst show airing and text of posts. Subsequently, this study applied Pearson product-moment correlation coefficient, stepwise regression method and determined that key social media measures positively affect TV ratings. In essence TV shows with higher number of FB comments and login of APP are likely to associate with higher performance ratings. This study applied text mining technique and sentiment analysis. The result suggests the positive correlation with TV ratings.

並列關鍵字

social media TV Raring Facebook

參考文獻


林玉凡()。
資策會 FIND2014H2/「2014 台灣消費者行動裝置暨APP 使用行為調查報告」,調查有效樣本1,068 份,調查時間:2014 年10 月04 日~10 月31 日。
eMarketer,"TV viewers carry the conversation to social networks.", May 16,2012.最後上網日期:2015 年4 月20 日,網址::http://www.emarketer.com
Subramanyan, Radha,"The Relationship Between Social Media Buzz and TV Ratings". Nielsen, Media and Entertainment , 2011.10.26.Retrieved December 04,2014,from http://www.nielsen.com/us/en/insights/news/2011/the-relationship-between-social-media-buzz-and-tv-ratings.html
Dumenco, S.(2012).Believe the hype? Four things social TV can actually do.Advertising Age.83(16),4-6.

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