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From Web 2.0 to Conversational Knowledge Management: Towards Collaborative Intelligence

並列摘要


Conventional knowledge management through a centralized repository framework has been the prominent approach to handle large volumes of information since the instigation of World Wide Web. However, knowledge residing in the repositories has not been accumulated or integrated to generate new intelligence. With the massive increase of communication technologies available, a change of paradigm in knowledge management is produced. This article investigates the shift from a knowledge repository approach to a conversational collaborative foundation of knowledge management. Basic applications of collaborative intelligence are proposed. It analyzes recent web trends to produce support for the change. The article demonstrates the opportunity for more effective and feasible knowledge management.

被引用紀錄


孫瑋佑(2009)。Web2.0協同設計模式探討-以紡織產業為例〔碩士論文,國立臺北科技大學〕。華藝線上圖書館。https://doi.org/10.6841/NTUT.2009.00581
阮明淑(2018)。臺灣知識管理系統服務廠商之產品價值主張研究-以某個案公司為例圖書資訊學刊16(2),63-102。https://doi.org/10.6182/jlis.201812_16(2).063

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