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The Way-finding System for Exhibition Space of National Museum of Natural Science

並列摘要


The objective of public exhibitions is to teach and convey knowledge to visitors through "exhibitions." This study selected the National Museum of Natural Science (NMNS) in Taichung as the research subject to investigate the efficiency of way-finding behavior in public exhibition space of different populations to further achieve the objective of effective transmission of knowledge. First, this study reviewed relevant literature to understand the relationship among way-finding system, way-finding behavior and public exhibition space. Second, this study probed into the current status by adopting the natural observation method to observe and analyze the characteristics of spatial planning of each floor of the NMNS, as well as the quantity, pattern and content of museum signs. Non-participant observation was conducted to understand the actual visits of users. A questionnaire survey was performed to clarify and grasp the problems and difficulties encountered by users during information searching and decision-making. Lastly, based on the investigation results, this study conducted one-on-one interviews with the staff and visitors of the NMNS to understand their opinions on the current way-finding system of the NMNS. This study also used verbal protocol analysis to perform analyses. With the introduction of universal design, this study proposed 6 design criteria for the way-finding system of the NMNS: (1) generality; (2) comprehensibility; (3) self-evidence; (4) aesthetics; (5) friendliness; (6) safety. Moreover, this study also proposed suggestions on improvements. The findings of this study can serve as reference for future studies and relevant design.

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