員工透過知識分享促進創新行為之研究

The Study of Employees Promote Innovative Behaviors by Knowledge Sharing

藍天雄(Tian-Syung Lan) ； 劉泰良(Tai-liang Liu)

《中華管理發展評論》 6卷2期 (2017/12) Pp. 1-14

https://doi.org/10.6631/JCMD.201712_6(2).0001

摘要

員工願意付出的努力取決於企業所願意提供的，當企業所能提供的條件愈好，員工愈願意為企業努力，就愈願意將自己的所學的與同事分享，一方面可以與同事共同努力，一方面為了企業就越會用心工作，又因為員工願意分享知識更會激發員工接觸新的事物，並且當企業能提供給員工越多，代表越願意尊重員工的想法，也願意傾聽、了解、接受員工建議的新思維或行動，因此在這樣環環相扣下，員工必定能為企業帶來更高的工作績效及更好的未來。因此本研究認為，心理契約對於知識分享、創新行為與工作績效皆具有正向影響，同時，知識分享對於創新行為與工作績效具有正向影響，最後知識分享會中介影響心理契約與創新行為之關係，而創新行為會中介影響知識分享與工作績效之關係。根據研究結果顯示，知識分享對心理契約與工作績效有中介影響。年齡、薪資和性別對心理契約、知識分享、創新行為與工作績效有顯著影響。員工願意付出的努力取決於企業所願意提供的，當企業所能提供的條件愈好，員工愈願意為企業努力，就愈願意將自己的所學的與同事分享，一方面可以與同事共同努力，一方面為了企業就越會用心工作，又因為員工願意分享知識更會激發員工接觸新的事物，並且當企業能提供給員工越多，代表越願意尊重員工的想法，也願意傾聽、了解、接受員工建議的新思維或行動，員工必定能為企業帶來更高的工作績效及更好的未來。

關鍵字

心理契約 ； 知識分享 ； 創新行為 ； 工作績效

並列摘要

The effort of staffs to pay depends on what the company gave when the company offers better conditions for staffs, staffs will have high willing to hard work for the company. Therefore staffs share knowledge to other members for progression and development together that lead to whole company get great performance, also knowledge sharing usually inspire innovation. A company with high level of psychological contract is always respect, listening, understanding and acceptance, so that staffs will leap of faith by their mind and make the company better. This work supposes psychological contract affect knowledge sharing, innovative behavior and job performance and knowledge sharing affect innovative behavior and job performance as well. In the meantime, knowledge sharing is mediator affecting the relationship between psychological contract and innovative behavior and innovative behavior is mediator to affect the relationship between knowledge sharing and job performance. Based on the result, this work finds out knowledge sharing is mediator in the relationship between psychological contract and job performance. In the meanwhile age, salary and gender have significant effect to psychological contract, knowledge sharing, innovative behavior and job performance. Stuffs afford depends on what the company offered when the company supplies well condition means stuffs work more harder. On the other hand, stuffs share what they learn to other colleagues can inspire stuffs work hardly together and then stuffs get higher willing to learn new skill or information. So the company listen, respect, understand new idea from their stuffs, stuffs would respond better job performance and bring wonderful future for the company.

並列關鍵字

Psychological Contract ； Knowledge Sharing ； Innovative Behavior ； Job Performance