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教師參觀意願調查:以國立自然科學博物館為例

Survey on Teacher Willingness to Visit Museums: A Case Study of the National Museum of Natural Science

摘要


教師是對博物館參觀具有影響力且具意見領袖特質的觀眾,但是仍有許多教師並未充分利用博物館資源,而成為博物館在開發潛在觀眾時不可忽視的重要一群。由於潛在觀眾可能隨時加入成為現有觀眾,而現有觀眾也有可能隨時離博物館而去,端看博物館如何提出具體行動加以經營。國立自然科學博物館(以下簡稱科博館)為瞭解教師觀眾參觀意願,乃於96年9月間以科博館「科老師」及「敬師月」活動到館參觀之教師為對象,進行潛在參觀因素調查。結果發現,無論是自主性或任務型的參觀,時間及空間因素均是導致教師無法到館參觀的主要原因,雖然他們對科博館的教育資源不甚熟悉,不過他們未來參觀的意願極高。據此,希望科博館能參考本調查提出之建議,落實為往後發展教育活動或行銷服務之參考。

並列摘要


Teachers are an important audience for museums, as they are influential opinion leaders. However, many teachers do not know how to make full use of museum resources. A museum looking to develop potential audiences cannot overlook this important group. A potential audience may become an existing audience or one that leaves the museum altogether, depending on the specific actions of the museum. In order to understand teacher willingness to visit museums, the National Museum of Natural Science (NMNS) implemented a survey of potential target factors in September of 2007, which focused on natural science instructors and instructors who attended an event associated with "Respect for Teachers Month". The results showed that, no matter whether an independent or mission-oriented visit, time and spatial factors are the main reasons inhibiting teacher visits to the Museum. Although unfamiliar with all of the educational resources available to them, respondents reported a strong willingness to visit the Museum in the future. We hope that these results will serve as an important reference for NMNS and other museums when developing educational activities and marketing campaigns.

參考文獻


王嘉慧(1999)。博物館中的觀眾學習。北縣成教。15,39-43。
李惠文(1999)。博物館行銷與非觀眾。博物館學季刊。13(2),63-74。
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林怡安(2001)。以顧客滿意度探討博物館服務品質之研究(碩士論文)。南華大學旅遊事業管理研究所。
林若慧、陳永賓(2004)。博物館服務品質對觀眾忠誠度之影響研究:以鶯歌陶磁博物館爲例。博物館學季刊。18(1),81-92。

被引用紀錄


洪禕杉(2012)。遊客對導覽解說員需求及願付價格之研究-九二一地震教育博物館為例〔碩士論文,朝陽科技大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0078-1511201214172407
蔡雪玲(2012)。博物館觀眾涉入、服務品質、觀眾滿意度及顧客忠誠度之關聯性研究-整合行銷傳播的雙干擾效果〔碩士論文,國立臺中科技大學〕。華藝線上圖書館。https://www.airitilibrary.com/Article/Detail?DocID=U0061-1806201220142300

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