校務評鑑在臺灣舉辦多年,而評鑑運用的議題近年才逐漸受到重視。本研究採問卷調查法探究科技大學教職員對評鑑運用的用途與影響因素的看法,以重要-表現分析法分析評鑑運用之用途的理想與實際運用的差異,並以結構方程模型驗證影響校務評鑑運用的因素與評鑑運用的用途間關係之假設模型。總計發放795份問卷,有效回收701份,有效回收率為88.17%,主要研究結論包括:一、評鑑運用的用途分為過程運用與成果運用兩構面;二、影響評鑑運用的因素則可分為評鑑實施、政策決策及評鑑人員三構面;三、評鑑運用的用途理想重要程度顯著高於實際符合程度;四、本研究所提出之科技大學校務評鑑運用影響因素與用途模式架構為一適配模型。
The institutional evaluation has been held in Taiwan for many years, and the evaluation use has gradually gained attention in recent years. The main purpose of this study is to explore the views of the faculty and staff of a University of Technology on the use and influencing factors of evaluation. The questionnaire survey was conducted in this study. A total of 795 questionnaires were issued and 701 were effectively collected. The effective response rate was 88.17%. Firstly, performance analysis was used to analyze the difference between the ideal and the actual use of the school evaluation. Secondly, the structural equation model was used to verify the hypothetical model that influences the relationship between the use of evaluation and the evaluation use. The major findings are summarized as follows: (1) The evaluation use is divided into two aspects: the process use and the result use. Factors that influence the evaluation use can be divided into three aspects: evaluation implementation, policy decision-making and evaluators. (2) The importance degree of ideal evaluation use is significantly higher than the actual. (3) The factors that influences the evaluation use for university of science and technology and the usage model provided in this study is an adaptation model.