以心流經驗為中介變項探討工作特性與組織公平對工作績效之影響

The Influence of Job Characteristics, Organizational Justice on Work Performance, and the Mediating Effects of Flow Experiences

褚麗絹(Li-Chuan Chu) ； 何育敏(Yu-Min Ho) ； 徐嘉均(Jia-Jyun Hsu) ； 曾冠豪(Guan-Hao Zeng)

《管理科學研究》 11卷1期 (2017/06) Pp. 45-55

https://doi.org/10.6873/MSR.201706_11(1).0003

摘要

本研究的目的欲探討企業員工對於工作之組織公平、心流經驗與工作績效關係之研究。本研究以企業員工為研究對象，並採用便利抽樣法進行問卷調查，針對所回收之問卷利用敘述性統計分析、信度分析、因素分析、獨立樣本t檢定、單因子變異數分析、迴歸分析等統計方法進行資料分析與處理。本研究所得結論如下：組織公平對心流經驗與工作績效有顯著正向之影響；心流經驗對工作績效有顯著正向之影響；心流經驗於組織公平與工作績效之間具有部分中介效果；心流經驗於工作特性與工作績效之間具有部分中介效果。

關鍵字

工作特性 ； 組織公平 ； 工作績效 ； 心流經驗

並列摘要

The purpose of this study is to explore the relationships among Organizational Justice, flow experience and Work Performance. In this study, data of employees are collected by way of non-random sampling method to facilitate questionnaires, To test the research hypotheses, factor analysis, T-test, one-way ANOVA, simple regression analysis, multiple regression analysis, and the other analyses were all done by SPSS. The resulting conclusions of this study are listed as follows: Organizational justice has a significant positive impact on flow experience and work performance respectively; Flow experience has a significant positive impact on work performance; Flow experience preserves partial mediation effect between organizational justice and work performance; Flow experience preserves partial mediation effect between job characteristics and work performance.

並列關鍵字

Job Characteristics ； Organizational Justice ； Work Performance ； Flow Experience