機關檔案管理績效評估制度之推動與展望

自檔案法公布施行以來，在檔案管理局及各機關（構）檔案管理工作夥伴共同努力下，檔案業務已逐漸突破過去窠臼，積極向現代化檔案管理的境界邁進，並獲致初步成果。機關檔案管理績效評估制度是推展檔案法新制的重要一環，現行制度係依檔案法施行細則第二十七條規定，採對上級主管機關之必要課責，及檔案中央主管機關之激勵作為等途徑進行，機關檔案管理金檔獎及金質獎之舉辦，即在表彰績優檔案管理標竿。本文謹就美國、加拿大、澳洲及中國大陸之機關檔案管理績效評估制度例證進行分析，探討現行制度之推動情形、檢討與展望，並提出我國機關檔案管理績效評估制度未來應努力之方向。

關鍵字

檔案管理；績效評估；機關檔案管理金檔獎；績優檔案管理人員金質獎

並列摘要

The performance evaluation of Government agency records management in Taiwan is implemented under the authority granted to the National Archives Administration, R.O.C. (NAA) by the Enforcement Rules of the Archives Act Article 27. The first two levels of agencies in the central government and municipal/county government shall conduct evaluations and issue reward/punishment related to records management performance on their supervised agencies periodically. Furthermore, the NAA shall assist, train or evaluate the government agency on records management system. The agency will be rewarded and announced publicly if it has outstanding performance after the evaluation. Therefore, the Archives Management Quality Award Program, managed by NAA, is designed to recognize government-wide agencies that have documented high-performance records management systems and approaches. The Award is presented annually. In addition, the Outstanding Archivist Award Program is developed for choosing the excellent archivists annually. This article focuses on some case studies about the performance evaluation of records management in USA, Canada, Australia, and China. It also states on the development of the performance evaluation system for government agency records management in Taiwan. Meanwhile, it discusses the implementation and future prospect of the system.