基於價值鏈管理的創新系統績效評估模型

Exploring the Innovation System Performance Evaluation Model based on Value Chain Management

管孟忠(Meng-Jong Kuan)

《International Journal of Systematic Innovation》 4卷1期 (2016/02) Pp. 18-34

https://doi.org/10.6977/IJoSI.201602_4(1).0002

摘要

過去幾年來，企業環境的變化速度加快且變化本質的不同。企業的競爭優勢不再是把產品做得更便宜、更快，而是要用更靈活且開放的方式來面對全的新挑戰。此時，高效的價值鏈管理及其持續創新就成為是一個重要的開始。基於成功企業的最佳實務和企業自身生存的需要，促使企業越來越重視價值鏈管理，並根據企業經營管理環境的不斷變化，積極尋求價值鏈變革與再造，以提高企業的競爭能力。而面臨日益競爭的環境，企業價值鏈管理需要一個系統化的創新系統。本研究參考Mohanbir Sawhney教授所提出的創新雷達圖，主要目的是探討價值鏈管理的創新系統績效評估模型，以及各項準則之間的影響度及關聯性。首先，經由文獻探討整理出一個包含4個構面及12個準則的價值鏈創新系統績效評估指標體系。接著，採用決策實驗室分析法（Decision Making Trial and Evaluation Laboratory, DEMATEL）建立企業的價值鏈創新系統的結構模型，體現出價值鏈創新績效評估構面之間及準則之間的影響關聯性。然後結合DANP（DEMATEL-Based ANP）將價值鏈創新系統評估準則的指標影響轉換為相對影響權重，以建立企業價值鏈創新系統的績效評估模型。最後，針對個案公司應用折衷排序法（VIKOR）進行價值鏈創新系統的績效評估，尋找績效較差的指標，並透過創新系統結構模型的決策，提出具體的創新價值鏈管理的改善策略及行動方案。

關鍵字

價值鏈管理 ； 創新雷達圖 ； DEMATEL ； VIKOR

並列摘要

Over the past few years, the change rate of business environment has accelerated and the nature of change is also essentially different. The competitive advantage of the product is not only focus on cheaper product and faster delivery, but also use a more flexible and open approach to face the whole new challenges. At this time, efficient and innovative value chain management has become an important start. Therefore, value chain management and its continuous innovation is an important start. Based on the needs of their survival and best practices of the successful enterprises, prompting increasingly focusing on value chain management, and actively perform change and reengineering the value chain in accordance with the changing business management environment, in order to enhance the competitiveness of enterprises. Facing such increasingly competitive environment, the enterprise value chain management requires a systematic innovation system. In this paper, we refer the innovation radar diagram proposed by the professor Mohanbir Sawhney to explore the impact and relevance of the innovation system for value chain management. First, we establish the innovation system performance assessment index system including four dimensions and 12 criteria through related literature review. Secondly, DEMATEL method is applied to construct the innovation system performance evaluation model for value chain management, which reflects the impact and relevance among these innovation performance evaluation criteria. Then, DANP is used to calculate relative influence weight of these innovation performance assessment criteria. Finally, we used VIKOR to evaluate the innovation system performance of one company for case study to find out the worst innovation performance index. Consequently, we suggest some specific improvement strategies and action items for the company based the proposed value chain innovation system model.

並列關鍵字

Value Chain Management ； Innovation Radar ； DEMATAL ； DANP ； VIKOR