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宜蘭縣高中與高職校園安全績效評估之研究:資料包絡分析法與平衡計分卡整合之應用

摘要


本研究旨在探討2013-2017年宜蘭地區高中與高職11所(4所公立高中、2所私立高中、5所公立職校)的校安績效。本研究整合加權差額變數資料包絡分析法與平衡計分卡,採用產出導向模式評估樣本學校整體校安績效與個別績效(學習與成長構面、內部流程構面、顧客滿意構面、財務構面)。研究發現:(1)學校校安學習成長、內部流程構面績效尚可,整體、顧客及財務構面須加強;(2)多數學校處於固定規模報酬,5年期間皆處於固定規模報酬有1所,連續2年規模報酬遞增有1所,處規模報酬遞減有24所;(3)D01為最佳學習與成長、顧客及整體績效學校,D11有最佳內部流程績效學校及D02為最佳財務績效學校;(4)平均跨期生產力呈現些微成長,係由技術變動所致;(5)公立學校及新住民學生數對校安整體績效有負向影響且具有統計顯著性;原住民學生數對校安整體績效有正向影響且具有統計顯著性。

並列摘要


The purpose of this study is to assess campus security performance of 11senior high schools (4 public high schools and 2 private high schools and 5 public vocational schools) in Yilan County from 2013-2017. This study used weighted slacks-based measures (WSBM) data envelopment analysis (DEA) combined with the balanced scorecard (BSC) to assess overall performance/campus security performance and individual performances of the sampled schools. The individual performances are measured in terms of learning and growth perspective (LGP), internal process perspective (IPP), customer perspective (CP), and financial perspective (FP).The study shows that: (1) the sampled schools performed well in terms of LGP, IPP, and FP while OP and CP performed badly; (2) the 11 sampled schools experienced increasing returns-to-scale; (3)D01wasthe best practices in LGP,CP, and OP; D11 was the best practice in IP; D02 was the best practice in FP ; (4)on average the productivity growth has slightly increased caused by progresses of technological change.

並列關鍵字

DEA BSC campus security performance

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