透過您的圖書館登入
IP:13.58.137.218
  • 學位論文

人力資源工作者創新能力對部門績效之影響-以創新氣候及主管支持為干擾變數

The Influence of Innovative Ability to Department Performance of HR Workers-Innovative Atmosphere and Supervisory Support as Moderating Variables

指導教授 : 黃曼琴

摘要


近年來人力資源單位工作內容已晉升到提升員工競爭力、協助組織變革、達成公司目標等。而在這多變的環境中,若用以往的方式達成目標,就要有創新能力,創新能力越強,競爭優勢就越大,而在創新的過程中,難免會遇到衝突、本位主義等,所以要有主管支持,讓員工相信創新帶來的好處,除此之外,組織氣候也會影響員工的接受度,若組織氣候是接受創新,員工的接受度也會較高。本研究透過216份樣本,藉以探討人力資源工作者創新能力是否會對人力資源工作者部門績效產生顯著的影響,並探討創新氣候及主管支持是否為對部門績效產生干擾變數。 本研究結果證實,人力資源工作者創新能力會對部門績效產生顯著的影響,且創新氣候、主管支持會干擾人力資源工作者創新能力對部門績效的影響。

並列摘要


The recent job description of HR Workers has been promoted to increase employee’s competitive edge, assist the transformation of re-organization and to reach company’s set target. In the ever-changing environment, if previous method of reaching the target is used, innovative ability is required, the stronger the innovative ability is the bigger the competitive advantage there is, during the innovative process conflicts and selfishness are unavoidable, support of a superior is required, let the employees know what the benefits are for the innovation, in addition to this, organizational atmosphere will also affect employees acceptance, if the organizational atmosphere accepts the innovation, the likelihood of acceptance by the employees will be higher. This research via 216 samples, generate notable affect to HR Workers on department performance through discuss of innovative ability of HR workers. This study also discuss that whether innovative atmosphere and the support of superior will be the moderating variables to the relationships between innovative ability of HR workers and their department performance. The result of this research confirms, the innovative ability of HR workers produce notable affects department performance, and creates new atmosphere, the support of superior will have moderating effects between innovative ability of HR workers and their department performance.

參考文獻


10.林妙雀(2005) 。企業之智慧資本與分享組織文化對組織管理績效影響之實證研究,管理評論,第24卷,第1期,頁55-81
14.紀乃文、張火燦(2006) 。人力資源主管角色、人力資源部門績效指標與組織績效關係之研究,人力資源管理學報
22.陳秀幸(2009)。領導風格與員工創新能力及團隊績效關係之研究,以國泰人壽區主任為例。未出版碩士,長榮大學高階管理碩士在職專班,台南市
1.方惠民(2005)。直線主管在人力資源管理的執行效能與部門績效關聯性—以人資部門支持程度為干擾。未出版碩士,人力資源管理研究所國立中央大學人力資源管理研究所,桃園縣
2.白千祐(2008)。人資客服代表角色壓力與人資服務品質滿意度之相關研究。未出版碩士,國立台灣師範大學工業科技教育學系,台北市

延伸閱讀