建構Web 2.0教學平台使用效能測試方法之研究

Constructing the Methodology of Usability Testing for Web 2.0 Instruction Platform

張峻愷(Chun-Kai Chang)

指導教授 ： 沈俊毅

淡江大學/教育學院/教育科技學系碩士班/碩士(2011年)

https://doi.org/10.6846/TKU.2011.01014

摘要

網際網路快速發展的年代，透過網路進行學習已經是一個很重要的趨勢。由於網路學習的發展，學習方式產生了「革命」，學習者不再只能到學校學習，只要有網路，學習者可以在不受環境時空的限制之下進行學習。在數位學習逐漸普遍的時空中，各式各樣的網路教學平台也隨之蓬勃發展。本研究規劃設計適用於Web 2.0網路教學平台使用者的使用效能測試方法，由平台使用者為核心進行規劃，能針對網路學平台進行整體性的使用效能測試，進而發現問題並進行改善。
　　本研究採用設計本位研究，透過分析、設計、發展、實施與評鑑等流程來建構Web 2.0網路教學平台使用效能測試方法。本研究針對北部某大學Moodle平台進行使用效能測試，從測試對象身上得到了許多關於平台改善之建議，測試對象所提供的建議將成為平台改善之修改依據，進一步讓平台更符合使用者需求，提升輔助學習者進行學習之功效。最後，在實際利用本研究所設計規劃之使用效能測試方法進行測試完成後，針對測試對象所給予的回饋修正研究測試方法並發展出網路教學平台使用者使用效能測試規劃手冊。
　　本研究之結論：
　　1.本研究規劃設計之測試方法有使用效能測試訪談以及使用效能測試問卷。本研究所建立之方法經過了專家訪談修正以及實際透過進行測試後，從結果可以看出這些測試方法是能夠有效且快速的找出測試平台的問題。
　　2.本研究規劃之網路教學平台使用者使用效能測試規劃手冊主要設定環境為該特定實驗室與相關設備、器材，在手冊中依序使用效能測試流程區分為五個階段，分別為籌備、計畫、執行、分析與呈現。使用效能測試規劃手冊目的在於提供使用效能測試人員關於整個使用效能測試的相關流程與步驟細節說明，讓測試人員能夠藉由手冊與相關工具進行網路教學平台使用者使用效能測試。
　　後續研究建議：
本研究所建立之各項方法、流程與工具僅實際於Moodle網路教學平台進行測試，
　　未來實際應用於其他平台時必須針對各平台特性進行修正與微調。

關鍵字

Moodle ； 網路教學平台 ； 使用效能測試

並列摘要

In the era of the fast development of the internet, e-learning has become one of the most important trends. Because of the development of the internet, a revolution of the ways to learn has been happened. Learners can do distance learning through the internet, learning in school is no longer the only way for the learners. Learners can do learning without the limit of the time and place. With e-learning becomes more popular, lots of web-based instruction platforms have been developed. In this study, the researcher designed two methods to do usability testing for the Web 2.0 instruction platform. These usability testing methods are based on the users of web-based instruction platforms. These methods are using for doing web-based instruction platforms usability test, and we can find the problems out of the platforms through the test.
This is a Design-based research. The researcher constructed the methodology of usability testing for Web 2.0 instruction platform through the process includes Analysis, Design, Development, Implementation, and Evaluation. The researcher did a usability testing with Moodle web-based instruction platform of a University in Taipei, and got lots of feedback and suggestions from the users of the platform. These feedback and suggestions will be the ways of modifying Moodle web-based instruction platform, and to make platform more fit for the users. At last, the researcher modified the methods which are constructed for doing the usability testing of Web 2.0 instruction platforms with the feedback of the testers, and developed a handbook for users who’s planning to do instruction platform usability testing.

The result of this study:

1.The researcher constructed two methods for doing instruction platform usability testing include usability interview and usability questionnaire survey. These two methods are constructed based on the feedback and suggestion with the experts of usability testing, instruction platform, educational technology and interface design. The result of the usability testing with Moodle web-based instruction platform shows that with these two methods, users can do instruction platform usability testing effectively and rapidly.
2.The handbook which developed in this study is designed based on a specific laboratory. The usability testing process divides into five stages which are: prepare, plan, execution, analysis and present. The handbook may help users who want to do instruction platform usability testing know the whole usability testing process and details.

Suggestions to the future research:

The instruction platform usability testing methods which constructed by the researcher in this study have only been used once with a Moodle web-based instruction platform. In the future, if the users are going to use these methods to do usability testing with other platform, you will be necessary to do some modification to make these methods fit with the characteristic of the platform.

並列關鍵字

Moodle ； Instruction Platform ； Usability Testing

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